Question about Datacard SP35 Printer

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Unable to create new id card profile using Preface Software

Using Preface Software to print id cards on SP35 printer. However just recently, I am unable to create a new card profile when I want to. If I do so, it gives an error message

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  • sheera08 Aug 05, 2009

    The Error message says, "Error opening card. The card is invalid or corrupt. Verify the card design at least one variable text or photo field has been created and saved in the Designer."

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  • 9 Answers

What is the error message?

Posted on Aug 05, 2009

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2 Answers

Printing cards are very light in my SP35


Reset all printer settings to default in the print-driver. If this doesn't correct, verify you are using the correct A/C adapter. A surprising number of our clients will mix these up with others, as they look very similar to A/C adapters for laptop PCs, scanners, and other common office items. These other devices normally require much lower power (voltage and/or amperage), and their adapters won't provide enough power to ID-card printers to operate properly.

The manufacturer's specification sticker that is affixed to your printer SHOULD indicate the voltage and amperage requirements of the SP35+. Similarly, the A/C adapter will list its output levels of power on its own sticker. These must match one-another.

If you still don't get relief, contact an authorize Datacard dealer or repair center (like Safe-Card ID Services!) for other support or repair options.

Sep 12, 2014 | Datacard SP35 Printer

1 Answer

I recently changed from Preface to ID Works for printing my cards. At the same time I installed the Datacard printer driver ver 4.0 from CD. I have a SP 35 with and optional mag stripe kit installed. Now I...


Most likely your Mag-stripe info is missing from the card project in IDworks.
If you imported your projects from preface, its likly the box to include mag-stripe config was not transfer d.
enter idworks designer and click VIEW then field connections, there should be some info tied you mag-stripe field 1,2, or 3 of not there is the problem.

Next check printer plug ins in IDworks admin to make sure the mag-stripe plugin is installed. Also i would check Datacard.com Download section make sure you have newest and correct driver for your OS
if none of this works, uninstall everything (exporting projects) and reinstall.

Mag-strpe encoders can become defective, the encoder may need to be replaced.

Jan 02, 2010 | Datacard SP35 Printer

1 Answer

When i try to print card it causes a paper jam all time. it used to print card but not now i feel this is a grat pity cause its a good printer. It doesnt matter which place i put card it just will not lift...


fter a clear card option has been installed in a Datacard card printer SP35 Plus or SP55 Plus, a card jam error my occur. The same error may occur when after replacing the main control board.
To clear this error the printer will need to determine the sensor type. For the printer to recycle through and make this determination, a power on test card is required using the appropriate clear or opaque card type to force the firmware to redetermine the sensor type. Each time the card is changed from clear or opaque to the other type, a power test card will be necessary to redetermine the sensor type.
For additional information about Datacard printers currently on the market, SP25 Plus, SP35 Plus, SP55 Plus and the SP75 Plus, contact our id card experts toll free at 888-485-4696.

Nov 19, 2009 | Epson AcuLaser C4100 Printer

2 Answers

Datacard SP25 only printing half of ID Card


it sounds like a driver error try to reinstall the software

Jul 08, 2009 | Datacard SP25 Printer

1 Answer

Datacard SP35 Printer lost usb 'toggle'


The usb toggle (aka dongle) is probably your license for your ID software. You should still be able to print however just not from your id database software.

A license for Securit ID card software can be purchased from Plastic ID or alternatively if you aren't using Securit software, contact your original suppler.

May 01, 2009 | Datacard SP35 Printer

1 Answer

Just purchase a Datacard SP35 PLUS. My question is, how do I create a photo card? How do I save it. And DO I need to create a database to save photo's. What a template?


you just installed first the Quickworks which is the software of that printer then there you have to create a photo card and it has built in database.

Jan 13, 2009 | Datacard SP35 Printer

1 Answer

Printing faintly


It sounds like the printhead temperature needs to be increased in the print driver. This will enhance the color and density of the ribbon transfer to the card.

For techncial assistance for id card printers by blog, visit our blog at www.safecardid.com/blog

Nov 04, 2008 | Datacard SP35 Printer

2 Answers

Data card sp35 plus ribbon break


There could be either of the following issues:

1. Check the print head temperature to make sure that it is hot enough to transfer the ribbon to the card.

2. The surface of the PVC card may not be image compatible. Try another brand of card or opt to 60/40 composite cards for testing.

For technical assistance by blog for id card printers, see our blog at www.safecardid.com/blog/

Jun 20, 2008 | Datacard SP35 Printer

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