Question about Canon PIXMA IP5200 InkJet Photo Printer

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Misreads ink tanks: says full ones are empty and there are 2 cyans, etc.

Hi!
I recently refilled my empty-ish ink tanks. A few weeks later, my printer showed an error message saying that there was an empty ink tank. They wasn't! I took it out, and put the same tank back in. That would work for a while... now the error message says there are duplicate cyan tanks. There aren't! Ugh. Is there a way to reset the printer or do I have buggy print tanks (they are the correct Canon tanks)?

Thanks,
Lori

Posted by on

  • edaysah Nov 07, 2007

    I have exactly the same problem, I get an error message saying I have two cyan tanks installed, I have Not, they are genuine canon tanks, very frustrating, I have to disconnect the power cord and then reconnect the cord to be able to print, any help much appreciated

    Kev

  • Rusk Feb 01, 2008

    I had the same problem but with my black 5 tanks and not the cyan! Have tried new cartridges etc but it keeps coming up with error message 1681!

    Can anyone help?

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I think its the chips, the one that it's seeing as duplicated! I took it off my black ink cartridge and put it on the magenta. An error message then came up saying I had duplicate magenta. When I switched them back the magenta was fine and there was only one! Dodgy chips me thinks!

Posted on Feb 01, 2008

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I had the same problem -- error message saying two cyan print tanks installed. Nothing helped (including disconnecting power cord). Then found I had an older cyan print tank still in its pack on hand, Installed that. No further problems. Assume this means print tank giving error is part of a faulty batch so am returning to retailer for refund from Canon.

Posted on Nov 07, 2007

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