Question about Dell Latitude D600 Laptop Computer - Intel Pentium M 725 1.60GHz, 802.11b Wireless, 512M PC Notebook

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When I turn on my computer it begins the boot then goes black

When I turn on my computer it begins the boot process then the monitor goes black before the log in screen. If i use the F8 option and choose last know good configuration it works ok. I have deleted the monitor drivers and rebooted but it goes through the boot process and before log in goes black again

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  • paula116 Jun 05, 2009

    Thank you, it does boot in safe mode as well. Using the "last known good configuration" It operates normally with all the things I need, monitor will stay on all day. It is a company computer and the disks and manuals have been misplaced. Is there another way to re-install?

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Try booting into safe mode. That will disable all drivers and use generic windows drivers to send commands to the devices. If that still doesnt work, id say that there is a problem with your OS installation. Backup your files using an external harddrive enclosure and reinstall the OS.

Posted on Jun 04, 2009

  • Jarrad Jun 05, 2009

    instead of reinstalling, go into last good configuration mode and try to update the video drivers. make sure to try the computer manufacturers website first and if all else fails, go the video card manufacturers website.

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