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The touchflo 3d touch control is not working and there is an erratic response when using the stylus - either no response or response to only certain icons/settings and all this started after 5 days of use! I tried a hard reset but on loading windows mobile I was first asked to align the screen by the following instruction: "Tap the target firmly and accurately at each location on the screen. The target will continue to move until the screen is aligned". Well I can't get beyond this since the stylus is not registering properly in the first place!

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  • 7 more comments 
  • johnnysiucho Jun 04, 2009

    Dear Kamal,

    Thanks for the quick response. But after I was advised ( by the person from whom I bought the phone on e-bay, who now tells me that there is no warranty!) to use the hard reset to go back to all of the originsl factory settings, as I said above I am stuck for the past 90 minutes trying to align the screen which is the first procedure that pops up after hard resetting so I can't even do as you suggested unless I power off the phone and power back up again and see what happens.

  • johnnysiucho Jun 04, 2009

    Dear Kamal,

    the link to dewantoro.net is not accesible at my end.

  • johnnysiucho Jun 04, 2009

    Dear Kamal,

    I tried powering down the unit & it won't even power down! I very hesitant to remove the battery to force a power down just in case I cause more problems! What do you suggest?



    Dr. Johnny Siu Chong

  • johnnysiucho Jun 06, 2009

    Dear Kamal,

    I tried that even before receiving your last suggestion but unfortunately I am still stuck at being unable to align the screen! One of the intial problems that I had from the onset is the fact that the screen ( or whatever ) does not rerspond to the stylus consistently and if it does, it does so erratically. As for the link I downloaded the 'htcaddicts cleanRAM program but unable to use it for who knows what reason!



    Eagerly awaiting your next suggestion.



    Dr Siu Chong

  • johnnysiucho Jun 06, 2009

    Dear Kamal? or whoever now,

    The last solution offered was to try a hard reset but this did not work, if you have access to my previous feedn]backs to offered solutions you would see that I tried it but on doing so was asked to align the screen & I could not get accoplish that so I am stuck there.

    Perhaps aligning the screen is absolutely essential to progressing to any stage but the unit is not recognising the stylus!

  • johnnysiucho Jun 08, 2009

    Dear Abhishek,

    Whatever happened to Kamal 1984 & Satchi 2k2? I never asked for anyone else's solutions even when Kamal firs responded to my problem, so I was surprised when Stachi 2k2 'took over' my proble.

    No offense to you of course I'll accept help from anyone at this stage. I am really frustrated and the HCT fuze is a brand new phone which I got to use for only 4 days before I started having problems.



    Basically I have done what all of you 3 guys suggested i.e do a hard reset. The problem that I am having which I told Kamal & Satchi is that I cannot align the screen so am not abl eto get beyond that! I sat down literally for 2hrs continuously trying to align the screen by following the instructions of tapping firmly and accurately the target etc but it continually moves and hence the screen is not being aligned.



    What else do you suggest?

  • johnnysiucho Jun 08, 2009

    I don't know what the following question means:

    "Did you do a hard reset after the ROM was flashed? - Sometimes it's worth doing immediately after flashing a new ROM "

  • johnnysiucho Jun 08, 2009

    Dear Ekse,

    Thanks so much. You're the first person ( among 4 guys at Fixya) to offer a solution that makes sense. So I checked ebay & there is a LCD screen digitizer for $36.88 (buy it now price) available.

    There is also a LCD screen and Touch screen digitizer for $75.98. I presume I only need the digitizer since the LCD screen is showing very good imagery. Please advise before I make my purchase

  • johnnysiucho Jun 08, 2009

    By the way my phone (a brand new one- with only 4 days use before it crashed on me!) is an unlocked AT&T Fuze P4600, so based on that I presume I only need the digitizer and not the entire LCD screen also -since the latter is functioning beautifully with great rsolution etc.

    Now I see why you have a "Guru" rating! Is that the highest?

    Thanks again.



    Dr Siu Chong

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5 Answers

Dear johnnysiucho

I have read all of the previous messages and understand your problem in more details. Suggestions to have the ROM cleared can be very dangerous as you would then have to reinstall the operating system, which sometimes can end up badly and "brick" the phone, or in other words, it will never start again.

I can see you have performed a hard reset but the problem remains.

It now definately seems like a digitizer issue so this is what you will need to purchase. You'll need to ensure the digitizer is designed specifically for your HTC Fuze (it must state that it is for the Fuze). And should you have any trouble replacing it yourself, and since there is no warranty, at least you'll have the added option to take the phone and digitizer to a repair shop of some sort to have them do it for you.

A new digitizer most likely will fix the problem.

Good luck!

Warmest regards

nLinked
Computer Support Services

Posted on Jun 09, 2009

  • Anonymous Jun 09, 2009

    Oh and by the way, you don't need the LCD screen since your's is clear and working. Just the digitizer.



    Regards.

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  • Cell Phones Master
  • 13,433 Answers

Hey

erratic response with the stylus. something else could be pressing the screen at a corner or the touch screen digitizer could be stuck.

if you can't solve that problem just by cleaning it and checking that theres noting stuck in the corners of the display then the digitizer would need to be replaced to connect the problem.

the digitizer on most of these displays is on top of the lcd display and can be easily replaced, or the whole display might need to be replaced depends on model.

was the other problem with a button or a joystick like navigation button that goes to many directions? Or?

Let me know,
Thanks,
Ekse

Also please use the add a comment feature instead of reposting constantly (gets you another expert / person)


Posted on Jun 08, 2009

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  • Master
  • 1,239 Answers

Hi friend,
This is not a problem at all ... this is a normal procedure has to be done after each hard reset ... just follow the instructions on the screen...

thank u......

Posted on Jun 06, 2009

  • ABHISHEK.C
    ABHISHEK.C Jun 06, 2009

    The alignment of the screen has to be done with the stylus not a
    finger. This is so the screen's touch mechanism can work out where you
    are tapping with the stylus. It only get's done once after a hard
    reset. You should then get moved onto setting up e-mail, passwords
    etc., most of which you can skip to get to the Today screen. All of
    this only gets set once after a hard reset, you don't have to do it
    after a soft reset! Have a little patience at this stage as you'll then
    enjoy your device more as it will be configured correctly. Only takes a
    minute or two!



    Did you do a hard reset after the ROM was flashed? - Sometimes it's
    worth doing immediately after flashing a new ROM - some people have had
    issues when they don't.

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  • Expert
  • 987 Answers

To perform a hard reset
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and
ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN
and ENTER buttons until you see this message on the screen:

This operation will delete
all your personal data,
and reset all settings
to manufacturer default.
Press VolUp to restore
manufacturer default, or
press other keys to cancel.

4. Release the VOLUME DOWN and ENTER buttons, then press the
VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.

A hard reset will make TouchFLO 3D work again.

Posted on Jun 06, 2009

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  • Master
  • 1,383 Answers

Go to settings and reset all settings to factory defaults.
Also u can update frimware from here.
check this link
http://www.dewantoro.net/search/download+touch+flo+3d


http://www.brighthub.com/mobile/windows-mobile-platform/reviews/17239.aspx

Posted on Jun 04, 2009

  • kishor
    kishor Jun 04, 2009

    no worry u can take battery from it and force to shudown.
    pull battry and meory card from it then start it without memory card then let me know please.


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1 Answer

Battery problem


Try upgrading the firmware on it. It depends mostly on what you are using on the device. If you do a lot of data-centric things like constant emailing, surfing the web, YouTube, etc. then you are going to use more battery. Applications running in the background also eat up battery life to keep active. Bluetooth uses more battery compared to using the phone itself. Lots of texting eats up battery life as well, both incoming and outgoing. Wi-Fi eats up battery like there is no tomorrow on just about any device. The TouchFlo 3D interface also uses more battery due to the graphics acceleration. You can turn off the TouchFlo interface to save battery power and go back to the regular Today screen. The device was tested for battery life with TouchFlo enabled however so that's more of an icing on the cake type of change for more power.

You may also want to try deep cycling the battery to see if that helps. Run the battery completely dead so it won't turn on the device anymore. The let it charge for 10-12 hours without the device on. That should cycle the battery and recalibrate the meter.

There are many diffferent reasons you could have lower battery life, it's always different for different people. HTC managed to keep the Touch Pro's battery life around the same as the Mogul even with the graphics acceleration and everything running. So simply turning off TouchFlo will probably increase total battery life by a bit.

you could upgrade to a higher MAH battery too.

(gsm version if you unlocked to use a sim chip)
here

(cdma if it has no sim chip)
here

Jan 10, 2011 | HTC Touch Cell Phone (Unlocked) - Soft...

1 Answer

Touchflo not working


Goto Start, settings, Personal Tab, Today icon, then Items Tab. In the list of items to appear on the Today screen, find the item called TouchFlo 3D and check the box. Then hit OK.

Apr 18, 2010 | HTC Touch Pro Smartphone

2 Answers

Touch Pro2 won't go past the htc load up screen


Make sure your TouchFlo app is turned on. Goto Start, settings, Personal TAB, Today icon, Items Tab. Scroll down the list of items and check the TouchFlo 3D item then click OK.

Apr 14, 2010 | HTC Touch Pro Smartphone

1 Answer

HTC Touch Pro LCD Going black and then sometimes working


is there the "calendar" and "contacts" menu buttons on the bottom of the black screen?

that's what would happen to me. i just turned off the touchFLO 3D on the today screen (by going to settings, then today screen options) and it seems to not go black anymore... even after being untouched for hours.

not sure if the same thing is happening to you, but it worked for me.

Jul 19, 2009 | HTC Touch Pro Smartphone

1 Answer

How to activate tochflo 3d in touch diamond phone


download 3d touch from the net and install it

Jul 18, 2009 | Computers & Internet

1 Answer

Touchflo of HTC Touch 3G won't launch


Hi. TouchFlo is the special today plugin for the HTC devices, and as you realized, you can still use all functions of your PDA without. I think there is an error in the installation of TouchFlo (There can be a bunch of reasons, we have to know everything you did with your PDA in order to guess them), but there is a safe solution for that problem, you can backup all your personal data and software to your PC, then you can hard reset your PDA to its factory default settings. That way both your phone and the TouchFlo will work. In order to hard reset your PDA (after the backup of your personal data), you can follow the steps in this link: (http://www.hardreset.eu/htc_touch_diamond_hard_reset_soft_reset_en.html). Hope this helps.

May 27, 2009 | HTC Touch Diamond Smartphone

1 Answer

No touchflo


Do you mean that you cannot use the cube which IS displayed on the screen or there is no cube on the screen?
If the cube is not on the screen then just slide Firmly from the centre of the screen base so that the cube pops up.
If the cube is displyedbut not working...just hard reset..hope you have a data backup.

Feb 04, 2009 | HTC Touch Cell Phone (Unlocked) - Soft...

1 Answer

Touchflo does not appear to be working on new Touch diamond


TouchFlo is an application that needs to run on top of Windows. It is quite well hidden in the menus....

To start with, I assume you get the normal Windows Mobile 'Today' screen? If not, you have bigger problems!

If so, hit "Start" --> Settings
Then on the 'Personal' tab, go to 'Today'
Then look at the 'Items' tab and make sure that TouchFLO 3D is the only checked item.
Hit 'OK' top right, then 'X' top right and you should get back to find it activated.

@deepak - TouchFLO 3D is standard on the HTC Diamond. If you have TouchFLO then I guess you have a HTC Touch (different phone).

Dec 02, 2008 | HTC Touch Diamond Smartphone

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