Question about HTC Touch Pro Smartphone

1 Answer

HTC touch pro frequently requires reset

My HTC Touch Pro, a recent purchase, requires frequent resetting, at least once a day. The only common factor I can identify is it happens when the phone is not in use, usually first thing in the morning. It will not answer the power button, and I have to hard reset the device or remove and replace the battery to bring it back.

Any suggestions would be appreciated.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 37 Answers

Reflash of OS WinMobile will probably help, you can find a lot about it on www.xda-developers.com in forum choose your HTC TP, there is friendly described how to flash it. Original or updated software to download you will find also on HTC webpag.

Peter

Posted on Aug 29, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Charging problems, light comes on as charging but icon doesnt show up and doesnt charge


Back up all your files
And do a Hard Reset on your HTC Touch Pro

1. While the HTC Touch Pro is off, press and hold Talk/Send, End and Power until you see a message on the screen about deleting all data.
2. Release the buttons after the message appears.
3. Press the Volume Up button.

See if this helps -

Best Regards
Mr Solutions

Mar 11, 2011 | HTC Touch Pro Smartphone

1 Answer

Can Sprint HTC Touch Pro 2 unlocked? I just got one from Sprint (not activated yet) and are trying to unlock it - but do not know if it is possible.


it is possible with special equipment.
alternativley it may be able to be unlocked via code.
let me know what network it is locked to and which country. it is not free though as the code has to be purchased. iwill be able to give a price once i have the above info.

May 06, 2010 | HTC Touch Pro Smartphone

1 Answer

Touch Pro Smartphone: My htc freezes, wont allow me to access the intern...


back up all your data...try soft reset first...if it doesn't help...hard reset via
http://bit.ly/bjIg1v

May 06, 2010 | HTC Touch Pro Smartphone

1 Answer

Iwould like to get HTC service and repair manuals.also i need to purchase spare parts and accessories for HTC PDAs


I would not recommend you to work on your HTC Touch Pro phone yourself instead it would be better if you send it some repair facility like Dr. Cell Phone. you might screw up the phone if you try.
Dr. Cell Phone does all kinds of HTC Repair Services for Touch Pro. you can purchase accessories too from them.

Sep 30, 2009 | HTC Touch Pro Smartphone

6 Answers

HTC touch pro frequently requires reset


HTC Touch Pro is a joke. My HTC Mogul quit working after a year's worth of light use in August 2009. I stupidly chose to upgrade to the HTC Touch Pro. The first one I had, the keyboard quit working with 6 weeks (unfortunately for me, not in Sprint's 30 trade in period!). I had also had issues with the screen freezing off and on, and not being able to answer calls half the time. Don't even get me started on the camera lag, the not being able to hear who is calling me due to poor ear speaker, etc, etc.

So, I called Sprint, and they replaced it with a "refurbished" model. No battery included, just a phone in a bag in a UPS box. I got my number transferred over to it, got all my info transferred over to the "new" Touch Pro. Within two hours, the phone locked down - completely froze. Tried soft reset - NOTHING. Took the battery out for a few minutes. Resolved the issue temporarily. Within an hour it had done it again. By the sixth lock down in less than 24 hours, the phone stayed that way for 2 hours straight. As I type this, two days in to having the phone, I am now up to eleven different times this phone has froze up.

I called Sprint, asked them to please replace this piece of ****. They so nicely offered to replace it with yet another HTC Touch Pro. I asked them if it was at all possible to replace it with a comparable phone from another manufacturer. The answer? NO. It seems it is their policy that they have to replace a phone at least THREE seperate times before they will even consider replacing it with another brand. So, I wrote to every executive e-mail address I could find. I was finally contacted by a "V.I.P. Analyst" with
"Sprint Executive & Regulatory Services" through my e-mail. She told my wife she's been leaving me voicemails on my phone. Funny, I don't even show a missed call on the phone. Unknown as to the voicemails, because the phone won't unfreeze for long enough for me to check them!

Anyway, my wife explained that I was totally unsatisfied by the Touch Pro, and again asked for it to be replaced with a comparable phone from a different brand, as I need a phone that is reliable for business use. Amazingly, she was told no. She explained, again, that we have been with Sprint for five years, and carry five lines with them, spending an average amount of $4200 a year on their services alone. She told her she could "understand your frustration, but the contract you "signed" says that they are only a service provider and are in no way responsible for the devices." The best they can do is replace it with another Touch Pro, as they have no record of having problems with this device. My wife told her to check some of the internet forums and tech reviews. The response? She can "appreciate that people are blogging about it, but again, Sprint has no known issues with this particular device." Funny, I can read through this one site alone and see that SEVERAL Sprint customers have issues with the Touch Pro.

I'm still trying to get something done through Sprint, as overall, they are a great company to be with. I just can't believe they would be willing to lose a five year customer over a piece of **** like the Touch Pro!

My recommendation on the HTC Touch Pro? STAY AWAY, STAY VERY FAR AWAY!!!

Sep 26, 2009 | HTC Touch Pro Smartphone

1 Answer

HTC Touch Pro 2 - screen frozen - how to fix prob??


I have a similar problem with my HTC Touch Pro. A hard reset didn't work either!

Let us know if you get an answer!

Sep 22, 2009 | Computers & Internet

2 Answers

HTC Touch Pro T7272, touchscreen is dead


try hard reset. but do an back up as it'll wipe out everything from phone.

Aug 24, 2009 | Cell Phones

1 Answer

I have an HTC Touch Pro. Frequently, after I hang


If your phone isn't modified, then screen goes off - it's factory pre-set. If your phone is modified then you have to check which tweaks are applied and change settings.

Jul 23, 2009 | HTC Touch Pro Smartphone

2 Answers

Htc Touch pro keyboard stopped working. Also stuck in landscape


i had the same problem. if you take it in to the store you can get it reset to factory settings. it helps if you have insurance.

Apr 09, 2009 | HTC Touch Cell Phone (Unlocked) - Soft...

Not finding what you are looking for?
HTC Touch Pro Smartphone Logo

Related Topics:

289 people viewed this question

Ask a Question

Usually answered in minutes!

Top HTC Cell Phones Experts

Ashutosh Khandelwal

Level 1 Expert

50 Answers

Charles Blake
Charles Blake

Level 1 Expert

16 Answers

D. E. Hev

Level 3 Expert

1175 Answers

Are you a HTC Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...