Scanner error on PC says "cannot properly communicate with scanner. Make sure the scanner is on, properly connected and properly set up to scan." the test scan works and i can see the image. the printer and everything works and is set up. what do i do ?

Try and open MS Word and import a picture into a document via scan, follow the prompts in Word and it should work fine. If you don,t have MS Word you can download a completely compatible application at Open Office.org. It also has the same functionality is free and allows you to save documents as .doc, .xls, etc. Sometimes a scanner requires additional software or drivers in addition to functioning as a printer. I have found scanning internal to an application a workaround or test for the scanner. If this works I would review the installation or contact the manufacturer or website. Or post and we can give it another try.