Question about QPS Que! CD-Rewriter CD-RW Burner

1 Answer

Can't burn cd's

My Dell cd burner won't burn cd's. It doesn't even detect that there is a cd in there, when i go to burn it, it tells me to put in a blank cd, even if there is one already in there.

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  • Rommel Cana
    Rommel Cana May 11, 2010

    is it desktop or laptop?, try inserting mp3 audio, if your CD Rom can read your CD, the problem is in your software , try Nero, hope this help, thanks for using fixya!

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  • 13,433 Answers

The lens could be dirty. I would try cleaning the lens of the drive.

here's a video on the cleaning I found from youtube, its annoyingly loud but shows how to clean the lens with rubbing alcohol.

may want to turn the volume down in advance:



its for a ps2 but the drive is basically the same, and you would clean the lens in the same way.

you will have to open the burner up to do the cleaning, the drive has 4 screws in the bottom, you will have to eject the tray of the drive so that it opens a little, theres a small hole on the front, then you will have to eject the clips on the front cover and the drive comes apart.

then you can do the cleaning, make sure you get all the dust out while your at it.

let me know how that goes.
Thanks,
Ekse

Posted on Jun 04, 2009

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Posted on Jan 02, 2017

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