Question about SanDisk Sansa e250 MP3 Player

1 Answer

Mp4 player stoped loading

Mp4 (sony) showes hour glass and dose nothing further please help

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

My craig mp4 player shows an hour glass and will not work.

Turn on the MP4 player and let the battery go all the way dead. Plug it back into a computer and mine reset.

Dec 09, 2009 | Craig CMP168C MP3 Player

10 Answers

MP4 digital player

My Mp4 player will not start. When I turn it on an hour glass just pops up. I loaded music on to it no problem and it worked fine. Turned it off one day and the next day nothing but an hour won't even receognize the player...Gereric MP4 player bought off ebay and made in China...Any ideas how I can reset the player??

Feb 18, 2008 | Samsung YP-K3 MP3 Player

1 Answer

Hour glass

Your device is Kaput.. time for a new one sorry.

Jan 02, 2008 | Electronics - Others

4 Answers

Craig Mp4 player problems

keep it on for a few days intil it turns off then plug it hold play button then press menu then it should work

Dec 31, 2007 | Audio Players & Recorders

3 Answers

Hour glass

I have had 3 try this turn off your mp4 player and recharge it for 6 or maor hours so it fully charged. Then with it switched off get at good hair dryer and heat for one minute untill its very hot but dont melt it. then switch it on have your computor ready to back up your MP4 player and also remove MEMORY HACK search the net its simple to do and takes the stress for the small cpu witch is why it froze DO NOT SWITCH OFF the player use only centre button to do this and it will come on again. hope this helps

Sep 15, 2007 | Audiovox MP4128 MP3 Player

1 Answer

How can i fix my mp4 player?

I have a very similar Mp4 with an hour glass thingy as well and I've had to take mine back to the dealer 3 times now! if its brand new you should have sufficient warranty and be granted a new one. :)

Jan 05, 2007 | Digital Audio Rocbox MP3 Player

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

30 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts


Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Gyula Lacz

Level 3 Expert

484 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides