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YOUR WHIRLPOOL WASHER COULD HAVE A MOTOR PROBLEM, IT IS POSSIBLE THAT SOMETHING HAS GOT CAUGHT IN THE MOTORS WINDINGS AND SHORTED IT OUT. IT YOU CAN STILL HEAR THE MOTOR RUNNING BUT THERE IS NO AGITATION IT COULD BE THAT YOUR DIRECT DRIVE COUPLER NEEDS TO BE REPLACED, PART NUMBER IS 285753. THIS IS A COMMON PROBLEM, ESPECIALLY WHEN THE WASHER IS OVERLOADED AND CAN CAUSE A BURNING SMELL SINCE THIS PART IS RUBBER AND PLASTIC. IF YOUR WASHER IS MAKING ANY SORT OF BANGING NOISE THIS COULD BE THE PROBLEM. YOU CAN CHECK THIS BUT IT DOES INVOLVE REMOVING THE PUMP AND MOTOR. ANOTHER POSSIBLE PROBLEM IS THAT THERE IS SIMPLY A BURNED CONNECTION ON YOUR UNITS ELECTRICAL SYSTEM AND IF IT CANNOT BE REPAIRED IT WILL HAVE TO BE REPLACED.HOPE THIS HELPS
When you put the motor in did you replace the coupler between the motor and transmission? When fixing the agitator you need to get the agitator repair kit, It has seals, dogs,thrust plate, cam bearing and seals. The upper agitator is supposed to move only in one direction to get the clothes to move down towards the agitator. Do not overload machine. I have one of these and after 12 years I finally had to install this upper repair kit because the upper agitator quit moving. You may have an agitate cam that is going bad inside the transmission
hi! we have read your problem at Fixya! since you have specified that it smells like burning rubber, the belt connecting the motor and the tub accelerator might have been wearing out.this is a problem which occurs when you overload the motor frequently.if you get the smell continuosly, open the cabinet and get the replaced.hope your problem is tackled.have a nice day
Hi, This machine has no belt. Tip the washer back and see if there is any black or white rubber dust laying on the floor. How long ago did this accur? Has the motor has time to cool down so that you can try it again?
Let me know if I can assist you further.
It is not normal to smell a burning smell after a new coupler install. If the pump is not held on the motor with two clamps then it will raise off of the motor and strip the pump. This would cause the burning smell and also cause you to need a new pump. Before you use it again install the second pump clamp. If you cant find it let me know and we can ship you one over. Contact us anytime m-f 9-5. (865)945-3808
Anderson Appliance Parts and Service
Michael Anderson (Owner)