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There is no model number in our fridge, I have no idea what ours is and we need to fix a piece in the icemaker

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The model number is usualy on the side of the freezer door. However, if you have the part and know the brand a good appliance parts house will most likely know what it is.

Posted on Jun 04, 2009

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Posted on Jan 02, 2017

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On some ice makers you can replace the parts and on others you have to replace the entire ice maker. Post your model number on this site and you can look at your ice maker diagram and parts avalable. Post back here and I will help if you need me to. http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=GTS18DCPWUWW&pop=flush

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Hi,
The first step you need to do is to turn the water off to the refrigerator so it quits making until you get it fixed.
If your fridge has the control boards in each side of the freezer cabinet that controls the icemaker, then you have a failed board. If you have a standard icemaker with the metal shutoff arm then you have a failed motor module in the icemaker. You can remove the icemaker and unplug the wiring connector from it so you can leave the water on to the dispenser.

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Sounds like the piece which lifts up the crush/cube actuator behind the ice bucket . Will have to be replaced with 1 piece (plunger AND actuator ) .

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Try using an hairdryer or defrosting the unit completely , this often get rid of blockage caused by frozen lines fixing the problem.

The water lines can also be unblocked from dirt using a thin flexible shaft. This after defrosting.

If all that does not fix the problem, then you may need to replace the water valve, the icemaker solenoid, or the whole icemaker assembly.

Enter the model number on one of two websites below to get parts and diagrams for your appliance:


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Check the water inlet located at the back of the fridge.

Try using an hairdryer or defrosting the unit completely , this often get rid of blockage caused by frozen lines fixing the problem.

The water lines can also be unblocked from dirt using a thin flexible shaft. This after defrosting.

If all that does not fix the problem, then you may need to replace the water valve, the icemaker solenoid, or the whole icemaker assembly.

Enter the model number on one of two websites below to get parts and diagrams for your appliance:


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Try using an hairdryer or defrosting the unit completely , this often get rid of blockage caused by frozen lines fixing the problem.

The water lines can also be unblocked from dirt using a thin flexible shaft. This after defrosting.

If all that does not fix the problem, then you may need to replace the water valve, the icemaker solenoid, or the whole icemaker assembly.

Enter the model number on one of two websites below to get parts and diagrams for your appliance:


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Try using an hairdryer or defrosting the unit completely , this often get rid of blockage caused by frozen lines fixing the problem.

The water lines can also be unblocked from dirt using a thin flexible shaft. This after defrosting.

If all that does not fix the problem, then you may need to replace the water valve, the icemaker solenoid, or the whole icemaker assembly.

Enter the model number on one of two websites below to get parts and diagrams for your appliance:


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I also had the same problem (gsh25jfta ww). It did that for a couple of months now the coils freeze up and fridge gets warm. Still looking for solution?

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Hollow ice is a sign that the icemaker is not getting enough water.
You will want to make sure there is enough water coming to the fridge and any filters in the system are clean.
If you need help checking it, please post the complete model number from the fridge and I can help you more.

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