Question about HP Compaq Presario R4000 Notebook

1 Answer

Random hibernating; Charging problems

I've had my Compaq Presario R4000 for quite a few years. It still runs great. I've only had one major problem, and it's quite annoying; it has gotten worse recently.
My computer has the habit of hibernating while I was in the middle of messages, just a blank screen. I have it set so that when it hibernates, it comes up where I left off...which does save time, still it's annoying. The next one is more complicated. When I have the power cable connected/charging my computer, if I move the computer in any direction, it shuts down...completely. I've been able to manipulate the cord so that it still charges while I'm working, but I think something is wrong with either my power cable or my battery. Again, I've had it for a while, and I'm just not sure what needs to be done!! HELP!!

Posted by on

  • dogzrule2005 Jun 04, 2009

    Is it possible that I could just need a new power cable?

    I forgot to mention that when I have the computer on battery power, and then I plug in the power cord, the computer shuts down. Would the dc jack be responsible for this too?

  • dogzrule2005 Jun 04, 2009

    Okay, I tried to run it with just the ac adaptor hooked up, and it didn't even come on. Where do you recommend to have the DC jack fixed? Do you have any idea how much it would cost?? Thanks!!



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • HP Master
  • 2,404 Answers

As far as the laptop turning off on you when you move it, try it with just the ac adaptor hooked up and if it still shuts completely off on you then that means the dc jack (where the ac adaptor plugs into) is loose and the connections to that are on the bottom of the motherboard and would need to be resoldered so its nice and tight. That would take care of that problem. The hibernation problem, go into the power options in the control panel and in there you can tell the laptop to not turn off the display or put the computer to sleep at all. That should take care of that problem or you can set it to a longer time, your choice.

Posted on Jun 04, 2009

  • Ben Wabnick
    Ben Wabnick Jun 04, 2009

    if the dc jack is loose then yes it would still cause it to shut off cause the connection is still loose.

    If you have another known good working ac adaptor you can try that as well. But I think the dc jack is the culprit and a possible bad battery but you won't know until you can charge it properly.

  • Ben Wabnick
    Ben Wabnick Jun 04, 2009

    Try to find an electronics place in your area and explain the problem to them and ask how much it would cost to do. The solder points on the bottom of the dc jack just need to be resoldered, no parts are necessary, it would just be the cost of labor.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Installing XP SP2 on Compaq Presario R4000, after

Run a HDD Test

Restart Computer -> Immediately keep tapping F10 Key which is on 1st row of Keyboard

Go to diagnostics with your arrow keys

Go to Primary HDD Test -> Press Enter ->

See the Test result

If Fail then Contact HP for Replacement of HDD or Service

Jun 01, 2010 | HP Compaq Presario R4000 Notebook

1 Answer

Power and LED issues.

I think you may find your battery is on the way out :( ..

Jan 28, 2010 | HP Compaq Presario R4000 Notebook

1 Answer

Problem with compaq presario r4000 constant beeping no keyboard

Need to know the number of beeps. They're called beep codes. This page lists some of the Compaq beep codes and what they mean.

Nov 06, 2009 | HP Compaq Presario R4000 Notebook

1 Answer

SATA 2.5 connectors different than current Presario R4000 laptop

It seems that your notebook does not have sata connection to Hard drive. Your harddrive is IDE connection. Sorry but you can't use SATA on this laptop.

Oct 22, 2009 | HP Compaq Presario R4000 Notebook

1 Answer

I dropped my presario compaq computer and it

Soorry, one has to fully dis-assemble a Presario to get to the bottom of the motherboard to replace the connector. The part only costs about $6 but it take a few hours of very careful labor to repair this.

Oct 14, 2009 | HP Compaq Presario R4000 Notebook

1 Answer

Compaq presario r4000 randomly hybernates

Go into the control panel and go into power management or power options and change the standby settings. Its probably set to go on standby mode after 30 minutes without use or something like that

Sep 18, 2009 | HP Compaq Presario R4000 Notebook

1 Answer

I've had my Compaq Presario R4000 for quite a few years. It still runs great. I've only had one major problem, and it's quite annoying; it has gotten worse recently. First, my computer has the habit of...

Your power problem can be fixes. The fault is either the power connector on the laptop or the power plug which plugs into the laptop. If the power plug is faulty this can be fixed by replacing the plug and soldering it to the leads. (most likely there is a broken wire to the plug) You can check the power adapter plug with a multi-meter and observe the voltage reading as you wriggle the power plug, if the voltage fluctuates then the plug is faulty. If the power adapter is OK then the laptop connector is faulty, this can be repaired but requires the laptop to be dismantled to get at the laptop's power connector.

Jun 04, 2009 | HP Compaq Presario R4000 Notebook

1 Answer

Compaq Presario R4000 Notebook won't boot

Seem to be a problem with your power switch doing malfunction or bad motherboard connector or your computer has been setting at hibernate mode. Check those settings going to >> Start >> Control Panel >> Power Options..........Set your droplist to "never: and also UNCHECK the hibernate mode.

Another tip, take out the battery, and see what happen (only connected with AC)

Oct 13, 2008 | Compaq Presario R3000 Notebook

1 Answer

Compaq R4000 failed to open the window - how to fix the problem?

I had the same problem with mine. There is an option of "repairing" on the recovery disc that actually keeps all files and software intact. It worked for me, much better than the full re-format of the hard drive and new install of the OS.

Aug 23, 2008 | HP Compaq Presario R4000 Notebook

Not finding what you are looking for?
Computers & Internet Logo

120 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

538 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides