Question about Brother HL-2170W Laser Printer

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Remove toner catridge from Brother 2170W

Remove toner from Brother 2170W

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Open the front of the face. Pull out the catridge and drum assembly carefully. Thier should be a yellow tab on the toner catridge press down and the lift the toner catridge out. Replace and reseat in printer.

Posted on Sep 09, 2009


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Brother 2170W, toner is stuck after paper jammed. I try to pull out the toner (even with force!) but it stuck, there is a paper at the bottom that i can't pull either. I guess this paper holds the...

Hi there,
If the paper get stuck inside the printer you can also remove it fro the back of it. Open the back cover and try to remove the jammed paper inside of the printer. If still the paper can't be remove try again to removed the drum and toner.
Open the front cover or pull down the cover right above the brother logo infront of the machine then hold the handle of the drum and toner assembly.Pull the drum and toner assembly towards you, just put a little force on it. Then remove the jammed paper.
Just to make sure, remove the toner from the drum by holding down the tab on the side and lift the toner out. Look for any small piece of paper inside of the drum unit. Reinstall the toner back to the drum. reinstall the drum and toner back to the machine, make sure that you here a click sound. After that close the front and back cover.
The blue light should lit up again.
Hope this helps. Thanks

May 06, 2011 | Brother HL-2170W Laser Printer

1 Answer

Cannot remove toner brother hl 2170w

read page 62 of the manual:

Apr 04, 2011 | Brother HL-2170W Laser Printer

1 Answer

How do i get the toner cartridge out of my brother HL-2170W printer?

Hi Lorne-

Here's the step in pulling out the cartridge of your printer:

1. Open the front of the face.
2. Pull out the catridge and drum assembly carefully.
3. Thier should be a yellow tab on the toner catridge press down and the lift the toner catridge out.
4. Replace cartridge and reseat in printer.

Hope this helps,
Good Luck!

Mar 10, 2011 | Office Equipment & Supplies

1 Answer

Remove toner cartridge

Then remove the toner cartridge!!!

Nov 21, 2010 | Brother HL-2170W Laser Printer

1 Answer

Paper has jammed rinter

paper jam is of two types.1.while spolling half paper will come out tom tray.remain jammed in rollers.This can solve by switching the printer power off and remove toner catridge from printer.Then power on the printer.lift the top rollers cover and reset as it is.The paper will come out without any difficult.2.Paper jam inside the toner catridge by rolling itself to drum.Switch off the printer power.Remove toner catridge from priter.Unscrew the toner catridge cover screws.remove drum from toner catridge .Utmost care should be taken while removing jammed paper from drum.Reassemble as it is and set.

Nov 07, 2010 | Brother HL 5170DN Laser Printer

1 Answer

Got a paper jammed in my brother hl-2170w

Open the front cover of Printer, remove the drum and toner with force and put aside. Remove the jammed paper slowly so it doesnt rip. If you cannot find the jammed paper check in the back cover and paper tray.

Apr 03, 2010 | Brother HL-2170W Laser Printer

1 Answer

I want to take out the toner cartridge. The cartridge came with some paper to the right that i didn't remove, should I have to remove it. The printer doesn't work and I have a 10 inches USB cable from the...

Please go to:

and download the user manual in PDF format - it gives directions and images of how to remove and install your toner

Jul 04, 2009 | Brother HL-2170W Laser Printer

1 Answer


Open front cover, remove drum / toner unit. Press release button (it's 'blue' I believe) to separate toner from drum. Replace toner with a new one and reinstall.

Apr 13, 2009 | Brother HL-2170W Laser Printer

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