Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

1 Answer

Cleaner Head flopping down

The cleaner head of the vacuum is"flopping" down and I cannot get the handle to go back in the correct upright position.  It looks like something on the right side of the cleaner head (near the valve release clips) is preventing the handle from coming upright.

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  • Anonymous Mar 31, 2014

    head flops down when you pick m/c up

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  • 372 Answers

Hi.

This is very common problem & easily put right just go to Dyson UK site They have a help section with pictures that will show you how to fix this.


Chris..

Posted on Oct 24, 2007

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Posted on Jan 02, 2017

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However, if this is not the component you're referring to, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

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Sorry to hear you're having difficulties with your DC14. The cleaner should recline easily into the vacuuming position when one foot is placed on the cleaner head, and the handle is lowered. If it's not doing this, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

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You DO NOT have to take your machine to a "certified technician" to fix
this problem. Stand behind your machine, lean
over and look at the front: Right in the center of the slit between the
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Sorry to hear you're having a problem with your DC14 Animal. You should find the cleaner reclines freely into the vacuuming position when you place a foot on the cleaner head, and lower the handle. If it's not doing this, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US), so we can provide the assistance you need.

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Kind regards,

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I'm sorry to hear you're having difficulties with your DC28. The cleaner should recline easily into the vacuuming position when one foot is placed on the cleaner head, and the handle is lowered. If it's not doing this, it might be worth using a little more force than usual, in case the upright lock mechanism has jammed. If this doesn't help, or if you're reluctant to try this, it's probably best if you get in touch with us directly, so we can help you resolve the issue as quickly as possible. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.

Kind regards,

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