Question about Ricoh Aficio AP3800C Laser Printer

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Ricoh AP3800C SC385

I am receiving the service code number 385 when I turn on the printer.  What does the code refer too?

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  • Anonymous Nov 07, 2007

    HELP i have the same fault code

  • Hawken Apr 21, 2008

    1: First i got this code, then i replaced the pcu-s and the error was gone.

    2: Reboot, no error code. when i tried to print an config page, the printer told me to remove paper, didnt disappear after removing all the paper and reboot...

    Any connections?



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The code means the machine is not seeing the correct toner amount on a small test patch it uses for calibrating itself. It will probably need a service call. The one thing you can try is to replace the Black PCU and the Black Developerment unit at the same time.This may get it to recal itself. If its not this then there is not really much a non technical person can do. You can find consumables for these on ebay for about half of what you would pay a dealer. Good luck and if I see you post again I will try and help you.

Posted on Nov 16, 2007


Buy a minolta

Posted on May 14, 2008

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SC385 ID sensor VSG adjustment

Posted on Nov 01, 2007

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Posted on Jan 02, 2017

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Related Questions:

1 Answer


This code relates to the ID sensor voltage check which didn't fall between the accepted levels (4V +/- 0.5V). Possible causes: defective sensor, dirty sensor, loose/disconected wire on the sensor, dirty drum.
If you need a manual with further details, it's available here. There's also some other helpful hints for this printer on that page.

Dec 06, 2011 | Ricoh Aficio AP3800C Laser Printer

1 Answer


I am new to this printer myself. but most codes error I see have 3 numbers to it I can only say that the codes I see for this printer with 9 in it are:
SC990 Defective software
SC998 Application start error
Maybe the machine lcd not show all the number on it.

Jan 05, 2010 | Ricoh Aficio AP3800C Laser Printer

2 Answers

I get the same message coming up "remove paper standard tray"

Sounds like it is misfeeding from the Default tray (just not getting the paper into the machine). try removing the paper from the default tray, and use another one. If it works, then the paper feed rollers are the likely cause.

Jul 20, 2009 | Ricoh Aficio AP3800C Laser Printer

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Ricoh Service Code error - Service Code SC-300

I am a Ricoh tech and my service manual doesent have a 300 code,

Jun 09, 2009 | Ricoh Aficio AP3800C Laser Printer

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I have a Ricoh 2045E I changed the toner and now get a SC680 error?

There are no SC 680 codes listed in the service manual for a 2045e
Please re check the code

Feb 26, 2009 | Ricoh Aficio AP3800C Laser Printer

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This normally suggests to the transfer belt it is possibly worn and the transfer unit will need replacing

Hope to be some hep

Jan 02, 2008 | Ricoh Aficio AP3800C Laser Printer

5 Answers

Ricoh 3006

go to service program 5-810 ( sc reset) press on, turn off the machine an the turn on again. The service code should be gone, if it come back again check for a paper jammeed or wrapping the upper
fusing roller if this is not the case replace the thermistor;
Good luck

Dec 21, 2007 | Ricoh Aficio Colour 3006 Color Copier

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Error code

sc 385 is ID sensor vsg adjustment error.Clean the ID sensor.If the developer life is expired replace the same

Sep 05, 2007 | Ricoh 6513 Copier

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