Question about Jenn-Air JMC7000 Microwave Oven

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Sharp 930-cs starts fine after 10 or 20 seconds it stops heating, stops spinning & Error message on the display. I replaced the turntable motor but problem continues.

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  • 9,047 Answers

When the Absolute Humidity (AH) sensor is defective (open or short), ERROR will appear in the display after 16 seconds.

If ERROR appears check sensor wire connections and/or AH sensor.

We have the service / repair manual for this model and have uploaded it to our site here to help you.

It will give you safety info, step by step help in disassembly, troubleshooting tips, and the Sharp part numbers, most of which interchange except cosmetic parts.

Most computers will open this document automatically, but you may need the free Adobe Reader

You can order parts from Encompass here or you can call them toll-free at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jun 04, 2009

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I hv a 24ltr Sharp Carasoul Microwave. Few days back, its plate stopped working, but its heating the food fine. Why has the plate stopped rotating? Will the food be evenly heated even though the plate...


> Why has the plate stopped rotating?

The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.

Here is a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You order Sharp parts Encompass here or call them toll-free at 866-779-5835.

> Will the food be evenly heated even though the plate is not rotating?

No.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Sep 07, 2010 | Sharp R-1480 Microwave Oven

1 Answer

I have a Sharp 930 Convection Microwave that is no longer rotating. Any help?


This problerm is commonly attributed to a turntable motor that is no longer working. If the model number you posted this question under is correct, the part number for a replacement turntable motor is 46-841666-3. You may also consider replacing the turntable coupler (also called the turntable shaft). The part number is NCPL-A021WRFO. If your existing coupler is still in good shape, there is no need to replace it.

Replacement parts can be purchased on line at searspartsdirect.com. There is a complete list of helpful exploded view parts illustrations to assist you with parts identification/location.

If you need instructions on how to replace a turntable motor, the following link explains:

http://www.fixya.com/support/r3555716-replacing_a_turntable_motor_on_a_microwa

If you have any questions, please post back and let me know. I hope this helps you.

Jan 29, 2010 | Sharp R-930AK Convection/Microwave Oven

1 Answer

Sharp R-930 Microwave/convection turntable support burned


We have the service manual for this model and have uploaded it for you here.

You can order parts from Encompass here or you can call them toll-free at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Jan 15, 2010 | Sharp Microwave Ovens

1 Answer

Not Heating. Fan, turntable, light working.


I would definitely suspect the door locking mechanism in this case. If it was the sensor it would start and then stop within a short time.

The starter switch should click if you have the door open and time it for 01.seconds and press start. So that is the secon component to think of.

Nov 26, 2009 | Sharp R-930AK Convection/Microwave Oven

1 Answer

Shape R-930 seems to have reset itself. No power,


Retaliate--reset it right back! haha
Most microwaves can be "reset" by unplugging for at least one hour. If that doesn't seem to fix it, you might want to contact Sharp so they can help you to get it fixed (or replaced, depending on your warranty). According to their website ( www.sharpusa.com ), it doesn't look like they have a contact phone number, but here is the link to their product inquiry web form: http://www.sharpusa.com/global/ContactUsProdSupp/1,1878,,00.html



Good luck! :)

Aug 26, 2009 | Microwave Ovens

1 Answer

SHARP R 88BKM no microwave


David
This is a sure sign that the MAGNATRON unit has went out on your oven and will need replaced! (This is what cooks the food!)
Please take a second and rate my response!
Thank You!

Jan 15, 2009 | Sharp R-1481B Microwave Oven

2 Answers

MICROWAVE RUNNING. DON'T HEAT & TURNTABLE WON'T TURN


your magnatron needs replaced! (It may cost less for a new one then to fix this one!)

Dec 09, 2008 | Sharp R-930AK Convection/Microwave Oven

1 Answer

Dacor dcm24s.light, fan, and control panel work but turntable and heat do not


Most likely the bottom door switch. Dacor units are built by Sharp and that switch is a very common problem. You'd either need to check the switch with an ohm meter or remove the cover of the switch to see if it's burned inside.

Oct 20, 2008 | Sharp R-930AK Convection/Microwave Oven

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