Furby problems not moving mouth or ears

Change batteries with new matching ones.

www.youtube.com/watch?v=ix8SkMe7PCs

The problem with your furby might be that it needs new batteries that was the problem with mine when that happened.

I tried that to no avail, put new batteries in & held reset button down but still won't talk, it does all the actions, even the mouth moves, just no sound, is there anything else I could try?

probably first turn your furby upside down. by the battery holder you will probably find it.

is this with the app or have you tried feeding him with your finger in his mouth as well?

Hi houseofdoa, sorry to hear about your Furby issue. I did some looking around and I did discover that this indeed can be a problem with the Furby's but the good news is there seems to be a fix.

I found this guide that will walk you through exactly what tools you will need and how to do it
http://www.instructables.com/id/Push-Start-a-Comatose-Furby/

I really hope this helps you get your Furby's "back on their feet"!

same just happened to my daughters furby boom. (Only bought yesterday). Something happened when using the app around the the change voice option in the game. Tried changing batteries and presing the re-set button to no effect?

I fixed the problem by putting the ear **** up against my face with my mouth inside of the ear piece, as if my mouth would've been listening to music. Make sure it is air tight around your mouth. I gently sucked air out of the air ****, and it fixed the problem!!! The speaker must of gotten dented in a little bit from to much pressure at some point or another by pressing up on the ear piece while they were on my head. The things are so air tight. Hope this works for you too. :)