Question about Sony Cyber-shot DSC-W120 Digital Camera

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Then i turn the camra on the lens come out, then in and back out

I turn the camra on and the lens are going in, then out, then back in. After this happens about 4 times it says "turn off then turn back on" of already done this but it doesnt help. I also dont know where to bring it to get it fixed? Back to best buy (where i've brough it about two years ago" or a sony store? if so i dont think there is one around here (Pittsfield MA)

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Had the same problem and read this solution that said you had to take it to Sony for service. This pissed me off so I commenced to beat the camera against my treadmill. After that it turned right on and problem solved..haha...no bs

Posted on Jun 25, 2009

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Similar to the last post- just give the camera a pretty firm jolt with the lens in the out position. I tried the previous post several times with no luck. At one point with the lens out I dropped the camera at about 4 inches on a cabinet and it started working properly. I have used it for a couple of days and still no issues.

Posted on Jul 03, 2009

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You have to take it to sony service centre and replace the lens array.this problem usually happens if you drop the camera down to the floor.it costs about 60$ for replacing with service charges.

Posted on Jun 04, 2009

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Well mine had the same problem. So I called best buy and they said they would charge me 175.95 to look at it plus the repair charges. While I was on the phone with best buy I looked at my camera and said I'm gonna have to buy a new one. I turned it on and it work...I recommend everyone does this..lol...GOOD LUCK!!!

Posted on Jul 14, 2009

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Wow! The cave man technique works! Slapped it against flat surface of my desk a couple times and camera works again! Wish I knew this before I replaced the first one that I had that did the same exact thing.

Posted on Jul 13, 2009

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Wow dropping it really did work thanks

Posted on Jul 06, 2009

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

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Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

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You can also have a look at THIS link.

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