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Nextar Digital Photo Keychain N1-510, ever time I follow instructions, the preloaded program shows up in 'My Computer'' folder but when I double click it to install is gives error message: ''the application failed to initialize properly (0xc0000018). Click okay to terminate the application''.

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There is nothing to install. When you first attach the device to the USB cable, then select USB UPDATE (on the keychain), it will launch a MS window. Select "Run the program using the program provided on the device".
This will take you to the Update Program, and from there follow the manual.

Posted on Dec 24, 2009

  • Elena Horvath
    Elena Horvath Jan 01, 2014

    This was not helpful. The MS window does not pop up. Only an error. It seems like a compatibility issue.

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