From the beginning.........plugged in a different cord. All fine. Started printing 1 of 5 pages, sounded like something stuck. pages 4 and 5 printed. Opened the back pulled out the stuck paper attempted to reprint and it won't
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After replacing the ink cartridge you should print the alignment page to work product perfectly. Follow the below instructions to print alignment page:
Turn on the HP PSC 1200 or 1300 series
Disconnect the USB cable from the all-in-one.
Press the sequence of front panel buttons below to
start the print cartridge alignment process.
The button-press sequence must be completed within
ten seconds. It might take several tries to complete the sequence within ten
Press and hold Cancel .
While holding Cancel , press On .
When the Check
Paper and Check Print Cartridge
lights begin to blink simultaneously, release both buttons.
Press Cancel again.
Press Copies .
Start Copy .
The alignment page will begin printing.
If the alignment page does not print, repeat the
button-press sequence in this step.
When the alignment page has printed, place the page
face down on the scanner glass and press Scan .
The alignment is complete when the On light stops blinking.
Reconnect the USB cable.
If the issue still persists, perform semifull reset by following the below instructions
Unplug the power cord from the wall outlet.
Unplug the power cord from the back of the
Wait 30 seconds and plug the power cord back into
the wall outlet.
Plug the power cord to the back of the
When the lights begin to flash, press and hold the
On/Resume and Number of Copies Buttons.
When only the On/Resume light is flashing, release the
When the On/Resume light is steady, the reset is
This problem sounds like the printer is not set up properly on the computer. Have you installed the software that came with it? If so, look for the printer under control panel and then try a test page. If the test page doesnt work, how is the printer connected to the computer, by USB cable? If it is connected by usb, try shutting the computer down, unplugging the usb cable, restarting the computer and once it is fully started, plug the usb cable for the printer back in. Do you hear a tone after the printer is plugged in? If so try to print again.
Sounds like their is not communications between your printer and computer. Could be a bad USB cable - swap out and see if that fixes it. If not it could be a faulty USB port on the computer or printer. You can check the computer USB port by connecting another device, but there is no way to check the HP's USB port. I would also check printer USB port for dust bunnies! If you're not able to resolve, I think it is time for another printer.
try using a different word program such as open office* or even notepad, if it prints correctly then try reinstalling microsoft word as there maybe some accidental alterations in the printing setup on word.
alternatively try reinstalling your printer.
*open office is a free to use program*
the file maybe too big to process, try printing the file in different method, like separating the sequence, divide the prints into parts in this way spooling will be easier and it will be queued anyway and will print, just be mindful of pages and sequence
It sounds like the CIS (scanner) has failed in both machines. Its no generally not a common problem. I would change one every six months if I was lucky.
It may point to something in your environment. I have have seen rust build up on the contacts of the scanner cause this problem. So if you have high moisture or are close to the ocean this maybe a problem.
There are 2 different types of flashing patterns with those two lights on the printer.
Resume light and power light BLINKING ALTERNATELY
Problem: Paper is jammed in the printer.
Resume blinking SIMULTANEOUSLY with power light
The print cartridge carriage is stuck.
1. Open the top of the printer.
2. Remove anything that is blocking the carriage path.
3. Turn the printer off.
4. Turn the printer on.
There is something wrong with the printer. (I didn't write it, I am
pulling this from actual HP tech documents, so don't blame me on this
Turn the printer off.
Turn the printer on.
If the printer will not turn off, unplug the power cable from the electrical outlet or wall outlet.
Unplug the power cord from the back of the printer.
Wait about 30 seconds.
Plug the power cord back into the wall outlet.
Plug the power cord to the back of the printer.