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Model number info.

I have and older Compaq Presario Computer.
I have the tracking code and serial number but don't know what model I have.
I want to upgrade my memory but need the model number to do so.
Any help is appreciated.

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Re: Model number info.

Download the blark software from google search and install it, it will show all the configuration of yor pc .

Posted on Oct 25, 2007

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Through looking up this serial number, I am finding that it comes back to a "HP 6x IDE CD-Rom Drive". Is this what you were looking for?

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Trying to install intel 333mhz from same "era" ('98) that works fine in another computer. but in 4640, it hangs at "entering setup" screen

Check the machine to make sure if has a 333mhz operation level,,, and not like a 133 mhz. You can tell this on the model tag that shows the serial number and operation info.

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Thanks for using FixYa. The serial number is usually located on the top, left, right, or back panel of the computer. The serial number is printer on a black sticker with white lettering.

Also see this link for Serial code location--

Gateway Computer Serial Code Location

Also see this link for more info--

Gateway Computer serial location

And if you are unable to locate the serial code anywhere then right click on My computer icon on desktop, then click on properties and from there you will be able to see the serial number from there.

Please do accept the solution if the issue is resolved or else revert for further assistance.


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Motherboard drivers

This is, (HP bought out Compaq)

On this page you'll see -> for product: <- and a box to the right of it.
Type -> Compaq, and the model name and model number, in this box.
For example: Compaq Presario SR4417N
Presario is the -> Model Name
SR4417N is the -> Model Number.

(SR4417N is Not a real number. Just one I made up for an example)

You need ->THE model name and model number. IF, you download the wrong drivers, your computer will not work!

Should you not know where this information is located, this page clearly shows you with photos. It may be in one of three places,

Once you type Compaq Presario, and the Model Number, in the -> for product: <- box, go to the right of the box, and left-click on the double down arrows.

You will now be taken to the main page for your Compaq Presario desktop computer.
On this page you will see the heading -> Software & Driver downloads. It's in blue. Click on this. There are your drivers.

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My CD/DVD Drive has sudenly stopped working.In the devive manager the code error is 10. The model of the computer is GM5066B and the serial no. GSG7211000075. Same problem on a Compaq Presario SR5213 with...

Things to check
1. See if the drive is identified properly in BIOS, if it is not, reseat all cables and try agian.
2. Can you boot to the drive using a bootable CD (XP CD or such) If the drive functions outside Windows, then it is a software issue. If it doesn't boot to bootable media, then you most likely have a hardware issue.
If you can boot to the CD, then try booting to the safe mode, removing the drive from device manager then remove the upper/lower filters in the registry then reboot in to the normal mode.

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About my two (2) compaq evo, I cant find on the web the specification on that computers, the serial numbers are: USU3200187 and 6X24-JYHZ-F14L. unlike the presario the model was listed infront. so pls help...

Here's your GEEK-steer …

What you've provided is serial numbers. Unfortunately, those are pretty much only useful for commercial purposes (warranty, rebate, etc.). They do not help in determining the hardware specifications of your system.

FORTUNATELY, there's a very simple solution to your problem. Simply get SIW (System Info for Windows). It's an extremely comprehensive system diagnostic tool that will gather up every detailed hardware and software aspect of any system. This info will help you determine whatever it is you wish to know about any system (i.e., ordering parts). It's a must have for EVERY system user who does not currently have anything comparable.


The FREEWARE version is just as powerful as the purchase version. It just doesn't have a few report formats and command-line tools (which are not essential for your purposes). I also recommend getting the standalone (portable) version.

Good luck, and please post back to let me know how things work out, or if you have any further questions.

"Today's the best day of my life ... and NOW you're part of it!"

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Using the model number you hav hopefully found use the following link to access manuals, drivers, etc. I would guess yours will be near the bottom of the list. If you cannot find it try putting the model number into search on the top right of the page.

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