Question about HP DeskJet 9800 InkJet Printer

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Installed new tricolor cartridge and getting message that wrong cartridge is installed

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Remove cartridge and verify it is the correct type, and all pieces of tape have been removed. Replace cartridge... it isn't seated until there is a gentle snap into place.

Posted on Jun 03, 2009

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1 Answer

Printing in color


check cartridge touch point and clean this
Msquire

Mar 31, 2014 | HP Office Equipment & Supplies

1 Answer

Print cartridge installed incorretly


Its not reading the cartridge. There's no way around it, you have to buy a new cartridge. It happens. Especially when you refill cartridges.

Sep 24, 2012 | HP 78 Tricolor Ink Cartridge C6578dn...

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The following print cartridge is not intended for


Take it back, might be the wrong one, or manufacturer's defect?

Mar 14, 2010 | HP Office Equipment & Supplies

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Office jet 5510 keeps saying wrong black cartridge.


Look on the right side where the cartridge goes, if the spring on the right is hanging loose it might have poked a hole in the ribbon cable at the rear near the contacts. If so it's time for a new printer, if OK, check the exp. date on the ink cartridge and if it's been refilled or a generic ink you may just need another one.

Jan 30, 2010 | Office Equipment & Supplies

1 Answer

I have a hp desk jet 5440 i put i a new tricolor


Make sure that your buying a new Tricolor as the same and Geniune too.
Only solution to this is put it properly inside your printer.
At first sometimes New Cartridge are being initial & calibrate by your printer before it works.
Power Off first your printer and put the cartridge inside. If the problem still exist then put back again your old cartridge and identify what is the problem occur before you put a new cartridge on it.
Good luck!

Sep 23, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

I have a HP 7410, every time I print I get three error messages. First one is "New HP Photo Print Cartridge successfully installed". Second one is "New HP Tricolor Photo Print Cartridge successfully...


Perform a semi-full reset on the all-in-one by following the steps below
1
Take out the cartridges from the unit .
2
Make sure the unit is connected to the wall jack directly without any surge protector.
3
Unplug the power cord from the back of the unit ( without turning off the unit ) .
4
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
5
Do not release the keys after a few seconds u will find the hp logo or bars moving across the screen .wait while the unit turns off.
6
after one minute turn on the prnter . it will go into alligment phase > let it finish .
7
after its done > try to make a copy .

8 Allow the all-in-one to re-initialize. This may take a minute or two.
9 If prompts appear in the all-in-one display to set the front panel language and country settings, perform the steps to set this information.

Let me know if this helps.
If it doesn't, I will research it further. If it does please rate it.

Joe

Nov 17, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Alert! Wrong Cartridge message


If you are absolutely sure that cartridge is installed correctly, the contacts where cartridge may be dirty. Clean gently with soft lint free cloth with small amount of rubbing alcohol and retry. If problem persists the contacts may have been damaged.

May 09, 2008 | Canon MultiPASS MP700 All-In-One InkJet...

1 Answer

HP OFFICEJET 7410 ALL-IN ONE PRINTER GIVES MESSAGE TO REMOVE/CHECK CARTRIDGE ON RIGHT EVEN AFTER NEW HP 96 BLACK AND HP 97 TRICOLOR CARTRIDGES INSTALLED.


Were you sure to (1) remove the blue tape over the contacts, and (2) not to touch said contacts? You can try cleaning them with a lint free cloth and distilled water or isopropyl alcohol.

Jan 23, 2008 | Computers & Internet

1 Answer

Hp photosmart 7350


The 7550 takes three cartridges 56(black) 57(tri-color) and 58 (photo).

If you replace the 57 but the 58 is also empty and still in its slot - you get green tinted photos.

So, check to see if you have the 58 photo cartridge still installed, and if it is out of ink. If so - remove the 58 - the printer will then default to "reserve mode" and you'll get better color.

Dec 16, 2007 | HP PhotoSmart 7350 InkJet Printer

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