Color Hi can you please let me know what might be the cause of my printer not printing the correct colors. I have not used the printer for more than a year.

Hi

You have stick residue in the print head. Just run the print nozzle for 2-3 times to get the correct color.

Also, be sure that all ink cartridges are full because if one of the color is empty, you cannot achieve the correct color when one ink color is missing.

Please let me know if you need more help

HI,

Hope this will give you hints. To pin point directly you need to replace printer head. But before replacing please consider suction cartridge caps or nozzle by cleaning and freeing clogged airways by dettaching manually. I understand that the long time being not used has caused the problem. However if you can still use black and other colors then used it than complicating downtime in repairing procedures. Yes, you are right no need to clean deeper more than three times it will consume inks half empty. Have a nice day.
Please don't forget to rate the solution..

Hi

Please go to printing preferences and uncheck the print quality greyscale quality. Then try to print again.

If not working, please let me know to help you more.Regards

Hi,
It seems your yellow color is not function correctly. Need to check yellow color feed and its linkage to deliver ink to your paper. Looks like it almost clog up that cause very light color in your paper. Again please check completely your color feeds.
Regards,

HI,

Please note that the #2 cartridge is the starter cartridge and the after market cartridge is the #1 cartridge.

The Lexmark X2470 printer uses the #1 cartridge which prints both color and black accordingly. While printing black it uses processed black. Hence, to print color images in "Black Only," please follow the steps given below:
1. Click on "Start," "All Programs," "Lexmark X2470 printer" group and then "Lexmark Photo Editor."
2. Click on "File" and then "Open" to select the color image file.
3. Click on "Image," "Mode" and then select "Grayscale."
4. Click on "Print."
This will print the image in gray.

Please get the correct driver here : www.printcountry.com/drivers.asp
www.opendrivers.com/.../printers-free-driver-download.html
www.driversdown.com/driverslist/r_4_1.shtml
Regards, Jay__90ofrg4e

Check the following information please.

General print quality issues

Solving issues with color documents This section describes issues that can occur when you print in color. Color document issues Problem Cause Solution Only black is printing when the document should be printing in color.

Color mode is not selected in your program or printer driver. Select color mode instead of grayscale mode. The correct printer driver might not be selected in the program. Select the correct printer driver. The device might not be correctly configured. Print a Configuration page.

One or more colors are not printing, or are inaccurate.

Sealing tape might be on the print cartridges. Verify that the sealing tape has been completely removed from the print cartridges. The media might not meet HP specifications. Use a different paper, such as high-quality paper that is intended for color laser printers. The device might be operating in excessively humid conditions. Verify that the device environment is within humidity specifications. One or more print cartridges might be low. If you are using non-HP print cartridges, no messages appear on the device control panel or in the HP Toolbox. Replace any low print cartridges. The control panel is set for override. Replace low or empty print cartridges. A color is printing inconsistently after you load a new print cartridge.

Another print cartridge might be low. If you are using a non-HP print cartridge, it might be low or empty but you will receive no indication. Remove the print cartridge for the color that is printing inconsistently and reinstall it. The control panel is set for override. Replace low or empty print cartridges. The colors on the printed page do not match the colors as they appear on the screen.

The colors on your computer monitor might differ from the device output. Select Screen Match in the Color tab of the printer driver. If extremely light colors or extremely dark colors on screen are not printing, your software program might interpret extremely light colors as white or extremely dark colors as black. If possible, avoid using extremely light or extremely dark colors. The media might not meet HP specifications. Use a different paper, such as high-quality paper that is intended for color laser printers. The finish on the printed color page is inconsistent.

The media might be too rough. Use a smooth paper or print media, such as a high-quality paper that is made for color laser printers. Generally, smoother media produces better results. Repetitive image defect ruler Use a repetitive image defect ruler to measure occurrences of repetitive image defects to help solve image quality problems. Place the ruler next to the first occurrence of the defect on the page. Find the distance between identical defects and see the Repetitive image defects table to identify the component that is causing the defect. Repetitive image defects Measurement Component 24.7 mm0.97 inch Developer sleeve 26.7 mm1.05 inches Charge roller 32.9 mm1.3 inches RS roller 37.7 mm1.48 inches Transfer roller 54.5 mm2.15 inches ETB rollers 56.6 mm2.22 inches Fuser sleeve 62.8 mm2.47 inches Pressure roller 75.4 mm2.97 inches OPC
Have a good evening

hi ..
please get new color cartridge tested with other Ok printer
then from your printer get cartridge alignment with clean cartridge utility

Hi!

If you could possibly manage to access the machine status menu and have it print to check the drum's life, fuser life, developer, etc.. pls refer. Kindly replace the toner cartridge accordingly use the menu settings when replacing any color if needed. Please print solid image or block in each color Cyan, Magenta, Yellow and Balck. Well see if what color causing the problem. Please let me know the print result it may be; washed out or too light, too bright or black, double image, or not clean. Don't hesistate to contact me again about the result.

Best regards,
Rosener Guyano

Sorry for the lack of sympathy but is it really that hard to find a friend or internet cafe with a color printer to print off your stuff if it's as critical as you say? Clearly you have checked the default printing properties, you know the settings are correct. The test print is in color so the cartridges are good and the printer is capable. Your only option left is to try the printer and drivers on another PC. This is the first step towards diagnosis of the cause of color print failure.