Question about Acomdata (HD320UFAPE5-72) (HD320UFAPE572) 320 GB Hard Drive
Red drive light comes on, device connects, but is not recognized by any system I've attached it to. I've tried multiple USB ports, rebooted, checked device manager (not listed as drive, but is listed as unknown device in USB section), etc. NO GO. Any ideas?
If the light is on it only confirms that you have power, if it doesn't work on other ports or another computer then it's likely the circuitry of either the drive or shell is damaged, take it to a computer store and have the techs swap it into a new shell(about $40). Then have them test it, if it works you're done, if not then it is the circuitry in the drive itself that is damaged and you will need to send it for data recovery if you want the files back.
Send me an update once you have tried this suggestions and let me know how you made out. If you require the help of a pro for the final steps, reply with your country and region and I will locate a reputable facility to assist you further.
Posted on Jun 04, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
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