Question about Acomdata (HD320UFAPE5-72) (HD320UFAPE572) 320 GB Hard Drive

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Acomdata 320GB drive is not recognized

Red drive light comes on, device connects, but is not recognized by any system I've attached it to. I've tried multiple USB ports, rebooted, checked device manager (not listed as drive, but is listed as unknown device in USB section), etc. NO GO. Any ideas?

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Hi,

If the light is on it only confirms that you have power, if it doesn't work on other ports or another computer then it's likely the circuitry of either the drive or shell is damaged, take it to a computer store and have the techs swap it into a new shell(about $40). Then have them test it, if it works you're done, if not then it is the circuitry in the drive itself that is damaged and you will need to send it for data recovery if you want the files back.

Send me an update once you have tried this suggestions and let me know how you made out. If you require the help of a pro for the final steps, reply with your country and region and I will locate a reputable facility to assist you further.

Chris

Posted on Jun 04, 2009

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1 Answer

My acomdata hd appears on my desktop then disappears. A red light comes on in the drive


make sure the lead/s that attach to your hard drive are securely seated
if your computer came with a motherboard disc the drivers could be on it

click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or

if you can see your usb but its not working
ports(com&lpt)right click update driver
hope this helps



click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or


if you can see your usb but its not working
ports(com&lpt)right click update driver


sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable


just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

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1 Answer

Booted up my computer this am and the red light remains on and it does not appear that the system recognizes the external drive. The red light remains steady...I don't thhink the drive is running. How...


Hello,
it is a known issue that these particular drives sometimes don't get recognized by the Operating System, after coming out of Sleep, Stand By, or Hibernation.
Simply try to disconnect and reconnect the drive again in the USB port, if this doesn't work then, Disconnect it from the USB and connect it to the Firewire. if this doesn't work then, Restart the computer.
It should solve the problem.

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1 Answer

My desktop does not recognize the 320GB USB External HD


if your computer came with a motherboard disc the drivers could be on it
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
make sure the lead/s that attach to this drive have a secure seating and are not bad/faulty the light on only tells that its getting power it might not be getting enough power you might test the lead/s or
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps

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The red light is staying on on my Acomdata 1TB Puredrive USB Esata 1 TB Hard Drive and the computer will not recognize it.


I would say take the drive out and if you have SATA connectors on your motherboard, connect it directly to you computer and see if the computer will recognize it.  If it does, your enclosure is bad.

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1 Answer

Blinking lights and not recognized by computer


Try to remove the internal drive from enclosure and connect directly to PC. Does it show up this way?
Does it make any new clicking/knocking/whirring/grinding sounds like any of these: http://datacent.com/hard_drive_sounds.php ?

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1 Answer

Problems with Hard Drive


Hi,

Appreciate the direct "Ask Me".

T your concern:
  • initially, pls verify that it is indeed an external storage problem rather than a laptop USB issue by trying other USB devices and determine if they are recognized and working;
  • disassemble the enclosure of the Acomdata external hard drive and remove the actual hard drive;
  • you would need the use of a 2nd PC, a desktop that could accommodate the HD from the Acomdata (IDE or SATA);
  • install the HD from the Acomdata as a Secondary Master or Slave internally to the 2nd PC;
  • boot the 2nd PC and determine if the HD from the Acomdata will be recognized as a local drive;
  • chances are that the partition of the HD from the Acomdata was messed up. This would explain the blinking blue light;
  • download and install a file recovery program. An example is GetDataBack (unfortunately not a freeware but DEMO is available) and do a recovery. It would take some time based on the size of the HD from the Acomdata;
  • temporarily save the recovered data in the 2nd PC. You can burn this likewise into a DVD backup should the 2nd PC be capable of that;
  • after recovery, re-partition and format the HD from the Acomdata while still attached to the 2nd PC;
  • should the re-partition and format be successful, you can transfer back the temporarily saved recovered files;
  • a nice, simple, fast and safe partitioning/formatting software is Partition Magic (unfortunately not a freeware but FREE TRIAL is available).
  • should the re-partition and format be not successful, you can replace only the HD and/or claim warranty.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

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1 Answer

Acomdata drive not recognized


the drive may have failed..... they can often be "fixed" long enough to retrieve data. i make alot of money from failed maxtor hard drives.

Robert

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3 Answers

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Check your USB Cable connected possible lost contact problem or the power supply of your optical drive.

Hope this will be helpful to you.

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