Question about Voyetra Turtle Beach Turtle Beach Ear Force X1 Headphones

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X1 Left headphone has Xbox chat, right has game audio?

Had this from when i opened them yesterday, my friends do not do this and it makes owning them pointless!
Please Help!

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That doesn't sound right. I think you should contact Turtle Beach tech support about this. support@turtlebeach.com.

Posted on Mar 11, 2010

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1 Answer

My tutle beach makes a wierd noise to my friends but i dont hear it


If you're using a wired controller, try a wireless controller. Sometimes connecting the USB on the controller and USB on the X1 to the XBOX can cause noise from the controller that can leak into the chat signal.

Feb 18, 2010 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

My turtle beach problem is that i hear no sound at all i cant hear chatting or the game audio


With the X1 plugged in, look at the white volume control box (on the main cable about a foot down from the headset). Is the LED on that box lit up green or red? If yes, then it's got power. If not, then the headset is defective and you should contact Turtle Beach about it. support@turtlebeach.com.
If the light is lit, then you might want to try testing the X1 with an iPod or other portable music player that has a 1/8" (3.5mm) headphone jack.
- Plug the X1 USB plug into a USB port on a PC, Xbox or whatever. - Plug the X1 green plug into the headphone jack on your player. - Turn the volume up about 1/2 way on the player and on the X1. - Play a track on the player.
Do you hear sound? If so, your X1 is OK, but you may need to adjust settings on your Xbox. If not, then you have a problem with the X1 and you should contact Turtle Beach about getting it replaced or fixed. support@turtlebeach.com.

Jan 11, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

I can Talk and hear game sound but i cant hear game or party chat


You probably kinked your controller cable. That will cause the mic to malfunction. You should purchase a new controller cable on TurtleBeach's website. They are only $4.95.http://www.turtlebeach.com/products/efx1a/replacementparts.aspx
Also make sure you have the Xbox Live settings on "Play through headset"

Sep 05, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

2 Answers

I can hear chat while playing but they can't hear me...


are both ports in. in sound control in recording
is the mic volume up. have the cord or moulth peace bean moved alot if so the cord or moulth peace wires could have broken inside.

Jul 31, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Friends can hear my game sounds.


That is usually because of a bad chat-controller cable. Replacing that cable should fix the problem.

Jun 27, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Turtle Beach X1 is acting strange.


It might be the controller cable, or its connection. First check if the controller cable's connections are loose. Next, try unplugging the controller cable from the volume control box and your controller. Play some game sounds and explosions. Does the problem go away? If yes, then the problem is the chat-controller cable and it should be replaced.

May 18, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Cannont connect Ear Force X3 with my HDMI set up .


Is the problem that you're using a single HDMI cable to connect your Xbox to your TV? If so, this Turtle Beach article should help... ________________________________________
HDMI and Connecting Ear Force Xbox Headphones
The current Microsoft Xbox 360 series of gaming consoles allow the use of HDMI cables for simpler hookup to home theater systems and Hi-Definition televisions (HDTV).
The Xbox 360 Elite (the black one) comes with two additional cables, an HDMI cable and a separate AUDIO cable that provides a pair of RCA jacks (red and white) and an optical digital audio output (S/PDIF Out). With this cable package, you can easily connect any of our X-series headsets and an HDMI-connected television at the same time.
This Xbox 360 HDMI Cable package is available as an extra-cost option from Microsoft: http://www.xbox.com/en-US/hardware/x/xbox360hdmiavcable/
Here's a more in-depth explanation of the Xbox 360 HDMI Cable and how it works: http://support.microsoft.com/kb/937899?sd=xbox
[NOTE 1:] The standard Xbox models do not come equipped with this cable set. The HD cable they have obscures the HDMI connector, so that the two sockets cannot be used at the same time. If you only have this stock HD connector (component video, composite video, stereo analog audio and optical digital audio connectors), then you will not be able to use the HDMI connector at the same time.
In order to use both sockets at the same time (HDMI and A/V) you'll need to purchase the Xbox 360 HDMI Cable package described above.
[NOTE 2:] The current Xbox 360 Elite Holiday Edition (Fall 2009) does not come with the HDMI Cable set.
___________________________________________________________________
Some companies make aftermarket HDMI cables for use with the Xbox 360, but these may not provide the dual RCA jacks that carry the 2- channel analog audio necessary for hookup of the anlog-only Ear Force X-series headsets. If this is what you have, you may need to find another way to connect your Ear Force X-series headset.
The TOSLINK digitally-connected X-series headsets can be always be connected using optical digital "Toslink" connections (and that's the best way to use them!).
___________________________________________________________________
The oldest white-and-gray Xbox 360 models DO NOT have an HDMI port. With this particular (obsolete) model, you cannot use HDMI connections, but you can use any of our X-series headsets.
Current Xbox 360 models all have separate HDMI and A/V ports ("sockets") on their back panels.
___________________________________________________________________
Here are some suggestions for alternative connection schemes:
XBOX 360 AUDIO PLAYS THROUGH TELEVISION SET:
For X4 and X41: Your best bet would be to connect the Xbox optical digital audio out to the X4 transmitter's optical digital input. Then connect the X4 optical digital output to the optical digital audio input on your HDTV or home theater amplifier.
[NOTE:] Some HDTV systems have an optical digital audio output that will not transmit Dolby Digital/DTS encoded digital audio, only stereo PCM audio will be passed. In this case, you must connect as above.
For X2, X3 and X31: You can use the Headphones jack or the Audio Out jacks on your TV to connect to the Audio In jack on the Transmitter.
For X1 and X11: You can use the Headphones jack or the Audio Out jacks on your TV (if available) to connect to the headset's analog Audio Input.

NOTE: Please make sure your TV has Audio Out jacks. Some TV's only have Audio In jacks.
Audio In jacks only accept incoming audio signal; they do not send audio signal out. If no audio signal is being sent to the headset, no sound will play from the headset.
___________________________________________________________________
You may need to purchase a suitable adapter cable in order to connect the TV audio output(s) to the Ear Force X-series headset's transmitter or Audio Input plug.
- Connect the HDMI cable so that the Xbox 360 plays its audio through the TV.
- For X1, adjust the Dashboard > Settings > System > Voice in the Xbox 360 so that the talkback and game sounds are played together (Play Through Speakers). - For X3, X31, X4 and X41, you should set this to Play Through Headset.
__________________________________________________________________
XBOX 360 AUDIO PLAYS THROUGH HOME THEATER RECEIVER (except X4 and X41): This is exactly the same as the above, except that you will use the receiver's Headphones output jack to connect to the Audio In on the Ear Force Xbox-compatible headset's Transmitter (X2, X3, X31) or the green Audio Input plug (X1).
- You may need to obtain a shielded audio cable with 1/4" stereo phone plug to 1/8" stereo mini-phone plug ends. The 1/4" phone plug goes to the receiver's Headphones jack, while the 1/8" mini-phone plug goes to the Audio In on the Ear Force Transmit- ter (X2, X3, X31) or Audio Input plug (X1).
- Adjust the Dashboard > Personal Settings in the Xbox 360 so that the talkback and game sounds are played together (Play Through Both). For X3 and X31, you may also set this to Play Through Headset.
___________________________________________________________________

Mar 13, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Turtle Beach X1's(xbox360) Not working as they should be?


Check and see if your TV is on a mono setting. That would cause all sounds to play through the right and left speakers or the headphones.

Mar 07, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Chat...yes, actuall game sound...... no


This Xbox 360 HDMI Cable package is available as an extra-cost option from
Microsoft:
http://www.xbox.com/en-US/hardware/x/xbox360hdmiavcable/
This should let you hook everything up correctly.

Dec 29, 2008 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Can't get Turtlebeach Ear Force X3 to work with XBOX 360


You should set the Chat Audio to "Play through headphones" and hook the red and white piggyback cables into the X360 red and white RCA out's.

Dec 25, 2008 | Voyetra Turtle Beach Turtle Beach Ear...

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