Question about HP Officejet 6310 All-In-One InkJet Printer

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Hp 6310 show offline wont print

Wont print from laptop or home pc worked fine a week ago

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Hi, how do you connect to the printer? USB/parallel/Network? Does it prints fine if you print an information page from the printer display/butons? I would try to uninstall the printer driver and install it again to start. It's definately a communication problem so it may take a few tries to get it to work again.

Posted on Jun 03, 2009

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Printer status says offline, and we can not print on laptop


Hi!
If you're offline with the printer, you definitely won't be able to print.

I'm assuming you're using Windows XP here. Most Windows products will be similar...

On the laptop, click on the Start button, then Settings, then Printers and Faxes. Find your printer in the list, right-click on it and click "Use Online" or uncheck the "Offline" box.

Good luck! Remember to rate the solutions!

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