Question about HP Officejet 6310 All-In-One InkJet Printer

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Hp 6310 show offline wont print

Wont print from laptop or home pc worked fine a week ago

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Hi, how do you connect to the printer? USB/parallel/Network? Does it prints fine if you print an information page from the printer display/butons? I would try to uninstall the printer driver and install it again to start. It's definately a communication problem so it may take a few tries to get it to work again.

Posted on Jun 03, 2009

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Posted on Jan 02, 2017

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1 Answer

Printer status says offline, and we can not print on laptop


Hi!
If you're offline with the printer, you definitely won't be able to print.

I'm assuming you're using Windows XP here. Most Windows products will be similar...

On the laptop, click on the Start button, then Settings, then Printers and Faxes. Find your printer in the list, right-click on it and click "Use Online" or uncheck the "Offline" box.

Good luck! Remember to rate the solutions!

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Hi,

Do Add Port in Printer Properties Ports tab and choose Standard TCP/IP. Enter IP address of the printer and follow steps to finish configuration.

Hope this helps!

-michan-

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First thing.. plug printer directly into PC.. does it work? .. if so its is a port setting. If now it is the device config on PC

If Port Setting Issues.. are you going through any other devices on the network or is you firewall blocking the IP.

If device Config issue check to see it is setup up as an IP Port not a normal local port

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1 Answer

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you have to setup the network on the printer first click setup then go to network then wireless setup wizard once you do that insert the cd and add a device if that doesn't work it may be a firewall issue disable every firewall on your pc if it still wont find it it may be the firewall on your router

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printer is offline yet cables are connected and printer was working a day or so ago!

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2 Answers

Printer offline


sure..

remove the print drivers from before.

go here for fresh ones


and check for your Vista SP1 upgrade.

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Indeed, you don't need the print server. Since your HP 6310 already has an integrated network port, you may setup and use it on your laptop the same way you do with your desktop. If you can browse the Internet wirelessly with your laptop, you should also be able to print.

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1 Answer

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