Question about Tomtom ONE GPS Receiver

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My TomTom turns on when connected to a computer only

It stopped working in the car.  I can't even get a logo. It's not a power failure because I can make it light up on the computer but I haven't been able to do much else but look at the welcome screen.
It's probably just over a year old now.

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  • Master
  • 1,486 Answers

Download the software from the tomtom site.to reprogram it.

Posted on Jun 03, 2009

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Posted on Jan 02, 2017

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If that doesn't help, connect it to your computer and do a restore using iTunes.

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2004 ford taurus ses


Wich fuse for the radio system would you like to replace? There are 6 of them. Your integrated control panel (dash unit) is controlled by the rear electronic module. This is all part of the multiplexed computer network in your car. I would recommend BEGINNING diagnosis of your radio by scanning your computer network for fault codes, then go from there...

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I have a tomtom xxl 540s and it just loads tomtom logo on screen and freezes


First you need to reset the tom tom by holding down the power button for about 10 seconds, it will restart itself, from there it should get passed the tom tom logo.
If it does not do the job, then you need to connect your gps to a computer, then back up the files then you restore the files back on it after formating the gps.

Dec 25, 2010 | Tomtom XXL 540S GPS Receiver

1 Answer

Tomtom ONE will not turn on


it may wel get power light on but if the battery has collapsed then it will take forever to accrue a minor amount of charge. USE the AC adaptor to charge it and see if whilst it is connected ( after hour) that you can turn it on and get a display.
You could also get a new battery for it if it does respond. failure could indicate that battery acid has leaked and done damage, even Lion batteries break down

Jun 23, 2009 | Tomtom ONE 3rd Edition GPS

2 Answers

Tom tom wont turn on.


turn device over and look for tiny reset button near to power connect strip. then use a blunt safety pin to reset,this should allow you to then turn it on,this works on 500 ,700 ,900 , 510 , 710 , 910 , hope this helps .

Jun 06, 2009 | GPS

1 Answer

Not speaking street names


To get your TomTom to speak street names, you will need to change the voice from a recorded voice to a computer voice. This can be done by:
  • Connect your TomTom to your computer
  • When the TomTom asks do you want to connect to the computer, choose Yes
  • Open the TomTom Home application
  • Click on the 'Add Traffic, Voices, Safety Cameras, etc.' button
  • Click on the 'Voices' button
  • Click on the 'Computer Voices' button
You can now select a voice to install on the device.
Once you have installed a voice, change it by
  • Disconnect the TomTom from your computer
  • Turn on the TomTom
  • Touch the screen to bring up the menu
  • Touch 'Change Preferences'
  • Touch 'Voice Preferences'
  • Touch 'Change Voice'
  • Use the Left / Right arrows to navigate to the voice you just installed (Look for the word 'computer' in the upper right corner by the male/female option)
  • Touch the 'Select' button

Apr 07, 2009 | Tomtom One XL GPS Receiver

1 Answer

My gps does not read streets names


To get your TomTom to speak street names, you will need to change the voice from a recorded voice to a computer voice. This can be done by: 
  • Connect your TomTom to your computer
  • When the TomTom asks do you want to connect to the computer, choose Yes
  • Open the TomTom Home application
  • Click on the 'Add Traffic, Voices, Safety Cameras, etc.' button
  • Click on the 'Voices' button
  • Click on the 'Computer Voices' button
You can now select a voice to install on the device. 
Once you have installed a voice, change it by
  • Disconnect the TomTom from your computer
  • Turn on the TomTom
  • Touch the screen to bring up the menu
  • Touch 'Change Preferences'
  • Touch 'Voice Preferences'
  • Touch 'Change Voice'
  • Use the Left / Right arrows to navigate to the voice you just installed (Look for the word 'computer' in the upper right corner by the male/female option)
  • Touch the 'Select' button

Jan 02, 2009 | Tomtom One XL GPS Receiver

1 Answer

Tomtom One won't turn on.


Hold down the on button for 2 sec.Gerry

Dec 29, 2008 | Tomtom ONE GPS Receiver

1 Answer

Lost our manual and can not find out how to get the tomtom to


To get your TomTom to speak street names, you will need to change the voice from a recorded voice to a computer voice. This can be done by: 
  • Connect your TomTom to your computer
  • When the TomTom asks do you want to connect to the computer, choose Yes
  • Open the TomTom Home application
  • Click on the 'Add Traffic, Voices, Safety Cameras, etc.' button
  • Click on the 'Voices' button
  • Click on the 'Computer Voices' button
You can now select a voice to install on the device. 
Once you have installed a voice, change it by
  • Disconnect the TomTom from your computer
  • Turn on the TomTom
  • Touch the screen to bring up the menu
  • Touch 'Change Preferences'
  • Touch 'Voice Preferences'
  • Touch 'Change Voice'
  • Use the Left / Right arrows to navigate to the voice you just installed (Look for the word 'computer' in the upper right corner by the male/female option)
  • Touch the 'Select' button

Nov 28, 2008 | Tomtom One XL GPS Receiver

1 Answer

Tomtom 720


Make sure you download the lates Home software - probably availalble at www.tomtom.com

After you say yes to conect to the computer and the screen goes black - jut re-press the on button on the GPS while it is still connected to the computer - it will then work. I also try to open the GPS as an external drive which forces the identification of files while TomTom home is working.

Nov 03, 2008 | Tomtom GO 700 GPS Receiver

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