I have 2 Zebra 4Mplus printers set up on a nextwork. One prints GM labels ok. The other adds underscores to separate the data in the barcode scan (PDF 417 2D barcode). Both printers are using the same software. How do I get the one printer to stop adding the underscores?
Zebra tech said it was a software issue. The software company said it was a printer issue. Issue was unresolved.
Are they the same barcode type?
what is the font set at? using Arial or other fonts can make the software send a more complicated image. use the Zebra Triuverate font. this keeps it simple. also, do a print out of the settings on each printer and compare them line by line. change the settings to match the printer that is printing correctly.
Testimonial: "Thanks. Printing out the settings helped me realize it was not a printer issue. It was a software issue. Installing older version of software fixed it"
Check the emulation on the printer not running correctly (ZPL or Zpl II?)
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