Question about Siemens SpeedStream Modem (4100) (SS4100)

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I have only power and ethernet lights on my 4100 B modem. Also, the ethernet light stays lit even when yellow cable is removed! Tech at ISP (AT&T) says the modem is defective. Shouldn't they replace it instead of me buying?

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I had a similar problem with my speed stream wireless modem, Etisalat technician attended & replaced with a new modem. It looks to me the problem with Power supply as one of my friend replaced power supply for the modem and the problem resolved but my case, I had to change the modem itself.

Sajid-Abu Dhabi,U.A.E

Posted on Jun 20, 2009

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1 Answer

Unable to connect to internet. Only two lights show -- power & dsl. When I called for help I was told I needed a new ethernet cable. Bought that & installed. Same problem -- only two light lit...


In all there should be lan led, dsl led, power led and internet led,
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hi,there are a lot of possibilities y ur dsl light wont stop flashing red, 1.could be hardware failure,2.defective lead light for dsl,3.or line issue on the network...i strongly recommend that you contact your isp or att provider so that test would be done by their tech support,...basically you have checkd all inside wirings n as you have said you even tested the nid already...have you tried changing the dsl cable or phone cable? have you tried using another modem? were you using a filter for your dsl? you have to consider also other emi/rfi or electronic interference....but most probably you might try upgrading your modem n see if your gonna get a steady dsl light...the ethernet plugs has no effect on the dsl light...its just the cable connection or line issue or defective modem...i hope this will help, pls feel free to ask if you need further astnce...

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