Question about Acer Aspire 4720 Notebook

2 Answers

Problem in operating system

1.when i insert a dvd in my dvd rom the (my computer) stops responding
2. when i click my movies folder it shows the error
Windows Explorer has encountered a problem and needs to close.

i hav already scanded my pc for viruses it has no viruse or spyware or something

even the system restore doesn't help me....

{i am using window xp os.
acer aspire 4720z laptop }

wat shud i do to resolve this problem plz suggest something i wud be a great help




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2 Answers

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Hi there first thing i would do is runn a cd cleaner disk through yor device just to mke sure its not just dirt on the dvd lens if this dont work then try a dvd with data on it (preferbly a different brand of dvd to the one that you are having problem with if not of theses work the chances are that the dvd drive has failed and it would be more cost effective to replace than repair Regards Al "alstech"

Posted on Jun 03, 2009

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  • 52 Answers

Hi So when you insert a DVD in your drive your computer probaly starts the default software to see that DVD. So if you installed any movie viewer recently uninstall it. You may need also to update your windows media player to the latest version. Of course i bet you already tried more than 1 dvd but i suggest that you try to insert a data/backup/game dvd anything that would not start the movie player software, and see how it goes. About your movies folder, it could be an old problem i had many years from now, about some video codec messing up the XP thumbnails. To fix this i had to find and remove that codec. now i use VLC as my video player and no need to install a million codecs anymore. So it could be related to the first problem, a video codec is messing with your video player. Hope this helps

Posted on Jun 03, 2009

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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My cd rom is not working and showing error code 39


1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Aug 11, 2010 | HP Computers & Internet

Tip

How to Copy DVD on Mac


This step-by-step tutorial will show you how to use Copy DVD for Mac to backup DVD on your Mac (tiger and leopard). With DVD Copy for mac iSkysoft, you can even copy your DVD movies and remove their protections with just a few clicks.

Step 1: Select Copy DVD Mac Source

In the 'Select Source' field, click and select 'Select source DVD folder'. Then browse your computer hard disc and select your DVD movie (either in a folder or from your DVD ROM).

9257312.jpg

Step 2: Select Copy DVD Mac Method

Copy DVD Mac allows you to copy DVD to a folder on your hard disc or directly burn DVD to a new DVD disc.

In the 'Select DVD Copy Method' field, click to select a method to output the selected DVD movie:

If you want to output your DVD movie to a folder on your hard disc, you can select the 'Output DVD Folder' option, and specify a directory to save the copied DVD movie.

If you want to directly burn your DVD movie to a new DVD disc, you can just select the DVD ROM where you have inserted a blank DVD disc.

7681088.jpg

Step 3: Program Settings

Set Buffer Directory: Specify a directory on your hard disc as the buffer directory to store the temporary files generated during the conversion. We recommend that you select a folder on a hard disc that has relatively big free space.

Select Language: Select an interface language for the program. The currently available languages are English and Simplified Chinese.

Step 4: Start copying

Note: If you are copying a DVD disc from your DVD ROM to a new DVD disc, DVD Copy for Mac iSkysoft will ask you to insert a blank DVD disc when the program gets ready to burn. Then you can just take the original DVD disc out and insert a blank DVD disc.








on Jul 15, 2010 | Computers & Internet

Tip

Blu-ray to iPhone 4 Converter,DVD IFO to iPhone 4 on Mac-Rip DVD to iPhone 4...


Blu-ray to iPhone 4 Converter,DVD IFO to iPhone 4 on Mac-Rip DVD to iPhone 4
dvd-ifo-iphone-4-movie.jpg
What is DVD IFO?
You will find VIDEO_TS folder and AUDIO_TS on a DVD-Video disc. The VIDEO_TS folder includes the files and data for the DVD movie. You will find three kinds of files: BUP, VOB and IFO. The VOB file contains video and audio data. The IFO file contains video navigation information like chapters, while the BUP file is the backup file of IFO.
To load a DVD IFO file, it indicates that we can load part of the DVD disc for conversion. You will find VIDEO_TS.IFO, which generally includes all the information of the disc. The VTS_01_0.IFO usually is the main movie and other IFO files as copyright notice, extras and so on.

How to convert DVD IFO to iPhone 4?
A good Mac DVD IFO to iPhone 4 converter shall not only work on Leopard and Snow Leopard, but also be able to convert DVD IFO from DVD disc and DVD IFO from DVD-Video file structure folder on hard drive. Aunsoft Blu-ray Ripper for Mac is the recommended Mac DVD IFO to iPhone 4 converter for you to convert the videos as you like.
Step 1. Load DVD IFO to Aunsoft Blu-ray Ripper for Mac.
Download Mac DVD IFO to iPhone 4 converter, insert DVD disc to DVD-Rom and click the IFO/ISO button. You will face the Mac folder, choose the DVD from DEVICE, and open the VIDEO_TS folder to find IFO files. Here I choose VIDEO_TS.IFO for conversion.
Step 2. Choose iPhone 4 720p video output.
Click the Format option and you will find several profiles. Choose iPhone > iPhone 4 H.264 720P(*.mp4) for the output video.
Step 3. Choose subtitle for iPhone 4 video. (optional)
Click the "Subtitle" option and choose the preferred subtitle language for display on iPhone 4 video.
Tips: The subtitle option is generally only available for main movies. Some extras like interview may also include subtitles selection.
dvd-ifo-iphone-4-mp4.jpg
Step 4. Convert DVD IFO to iPhone 4.
Click the convert button to start converting DVD IFO to iPhone 4 720p .mp4 videos. You can also only make sure the checkbox of main movie on the list is ticked to convert the main movie only.
Tips:
1. You can load the entire DVD disc from DVD Rom directly by clicking the BD/DVD Rom button.
2. If you are using the Windows computer, you can try the Windows version of DVD IFO to iPhone 4 converter.

on Jul 06, 2010 | Cameras

1 Answer

My compaq presario 5000 stopped recognizing if I insert a dvd. When I insert a dvd or program into the dvd slot, it is like I have done nothing. I cannot install new programs, etc.


Well follow the below steps to fix the issue..

1)Rightclick on my computer window and click on properties
2)click on device manager if it is vista or click on hardware tab and then click device manager if it is xp..
3)Click on the plus sign beside Cd/DVD Drive and right click on the driver below to the drive..
Click on uninstall and restart the computer....


If this doesn`t fix the issue
Follow the below steps

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

Give a right click on each of them and say delete and restart the computer...




Regards,
Rakesh Gatu
Dell Sr Resolution Expert

Jan 15, 2010 | Compaq Presario 5000 PC Desktop

1 Answer

Simple, step-by-step instructions on how to fix Error 1311 in Windows XP -- this error popped up when trying to repair/fix original installation of Microsoft Office 2003 -- not very computer savvy, but can...


Hello

Thank you for using
FixYa for your problem


To resolve this problem, copy the contents of the Office CD to a folder on your hard disk, and then run Office Setup from this folder. To do this, follow these steps:
  1. On your desktop, double-click My Computer.
  2. Double-click the local on which you want to create a new folder.
  3. On the File menu, point to New, and then click Folder.
  4. Type a name for the new folder, and then press ENTER. For example, type OfficeXPCD.
  5. Insert the Office CD into your CD-ROM or DVD-ROM drive. Hold down SHIFT as you insert the CD to prevent Setup from starting automatically.
  6. In My Computer, right-click the CD-ROM or DVD-ROM drive, and then click Explore.
  7. On the Edit menu, click Select All.
  8. On the Edit menu, click Copy.
  9. Right-click the folder that you created in step 3, and then click Paste.
  10. When all the files have been copied to the new folder, quit all other programs that are running, and then double-click Setup.exe in the folder that you created in step 3 to start Windows Installer and Office Setup.
  11. Follow the on-screen instructions to complete the Office installation.

Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

Nov 19, 2009 | Microsoft Windows XP Home Edition

Tip

How Can I Copy DVD Files Easily on Mac?


Have you ever troubled with how to backup, clone or copy your favorite DVD to computer as a DVD folder, or an ISO image file, or even to another DVD disc directly? Furthermore, are you still griping about whether copying DVD entirely or just copying DVD with main movie?
more information:mac dvd copy

iSkysoft DVD Copy for Mac is extremely easy-to-use DVD copying software to copy any DVD movie with excellent DVD copying quality in Full Disk Mode or Main Movie Mode. It can copy DVD movie to computer as DVD folder, ISO file, copy DVD to DVD disc; burn ISO file or DVD folder to DVD disc.

Guide - How to copy DVD files easily
Step1. Select DVD Source
Download iSkysoft DVD Copy for Mac and install it. In the “Select Source” field, click and select “Select source DVD folder”. Then browse your computer hard disc and select your DVD movie (either in a folder or from your DVD ROM).

mac-dvd-copy-1.jpg

Step2. Select DVD Copy Method
iSkysoft DVD Copy for Mac allows you to copy DVD to a folder on your hard disc or directly burn DVD to a new DVD disc.

In the “Select DVD Copy Method” field, click to select a method to output the selected DVD movie:
If you want to output your DVD movie to a folder on your hard disc, you can select the “Output DVD Folder” option, and specify a directory to save the copied DVD movie.
If you want to directly burn your DVD movie to a new DVD disc, you can just select the DVD ROM where you have inserted a blank DVD disc.

mac-dvd-copy-2.jpg
Step3. Program Settings
Set Buffer Directory: Specify a directory on your hard disc as the buffer directory to store the temporary files generated during the conversion. We recommend that you select a folder on a hard disc that has relatively big free space.

Select Language: Select an interface language for the program. The currently available languages are English and Simplified Chinese.

mac-dvd-copy-3.jpg
Step4. Start to Copy DVD
Click the Start button to start to copy DVD movie and/or burning it to a new DVD disc.

mac-dvd-copy-4.jpg
Note: If you are copying a DVD disc from your DVD ROM to a new DVD disc, iSkysoft DVD Copy for Mac will ask you to insert a blank DVD disc when the program gets ready to burn. Then you can just take the original DVD disc out and insert a blank DVD disc.

on Jun 21, 2010 | Computers & Internet

Tip

ISkysoft DVD Copy for Mac Guide


Want to copy D9 and D5 DVD movies on Mac OS X? iSkysoft DVD Copy for Mac is specially designed for Mac OS X users to lets you copy your DVD movies and remove their protections with just a few click. iSkysoft DVD Copy for Mac allows you to output DVD folder and directly burn your DVD movies to new DVD discs with no protections.

Step1. Please download iSkysoft DVD Copy for Mac; you can know more about it by visiting here.Then install the software and run the software.

Step2. Select DVD Source
In the “Select Source” field, click and select “Select source DVD folder”. Then browse your computer hard disc and select your DVD movie (either in a folder or from your DVD ROM).

mac-dvd-copy-1.jpg

Step3. Select DVD Copy Method
iSkysoft DVD Copy for Mac allows you to copy DVD to a folder on your hard disc or directly burn DVD to a new DVD disc.

In the “Select DVD Copy Method” field, click to select a method to output the selected DVD movie:
If you want to output your DVD movie to a folder on your hard disc, you can select the “Output DVD Folder” option, and specify a directory to save the copied DVD movie.
If you want to directly burn your DVD movie to a new DVD disc, you can just select the DVD ROM where you have inserted a blank DVD disc.

mac-dvd-copy-2.jpg
Step4. Program Settings
Set Buffer Directory: Specify a directory on your hard disc as the buffer directory to store the temporary files generated during the conversion. We recommend that you select a folder on a hard disc that has relatively big free space.

Select Language: Select an interface language for the program. The currently available languages are English and Simplified Chinese.

mac-dvd-copy-3.jpg
Step5. Start Copying DVD
Click the Start button to start copying your DVD movie and/or burning it to a new DVD disc.

mac-dvd-copy-4.jpg
Note: If you are copying a DVD disc from your DVD ROM to a new DVD disc, iSkysoft DVD Copy for Mac will ask you to insert a blank DVD disc when the program gets ready to burn. Then you can just take the original DVD disc out and insert a blank DVD disc.

on Mar 31, 2010 | Computers & Internet

1 Answer

Brand new computer and i did not install the adobe it came with the computer Vista basic and i get the 1311 error message when i try to run adobe computer 1 day old !


no big problm if u comp is new r old...

When you try to install Adobe Acrobat 6, 7, 8, or 3D on Windows, the installer returns the error message "Error [1311, 1335 or 2350]. Source file not found: [drive name]:\ Adobe Acrobat [version]\data1.cab. Verify that the file exists and that you can access it." If you click Retry, the installer returns the error message "Cannot find the file Adobe Acrobat [version]\data1.cab."
Solution Perform one or more of the following solutions:
Solution 1: Check the Acrobat CD-ROM.

Make sure that the CD-ROM from which you are installing is free of dirt and debris. If necessary, clean the CD-ROM with a soft, lint-free cloth.
Solution 2: Temporarily disable anti-virus software, and then install Acrobat.

For instructions, see the documentation for the anti-virus software or contact the manufacturer.
Solution 3: Extract the compressed installation files, and then install Acrobat.

  1. Right-click the folder and choose Extract All.
  2. Follow the on-screen instructions.
  3. To install Acrobat, double-click the Setup.exe file located in the folder that contains the extracted files.
Solution 4: Uninstall the CD-ROM drive and let Windows redetect it, and then install Acrobat.

  1. Right-click My Computer and choose Properties.
  2. Click the Hardware tab, and then click Device Manager.
  3. Expand the DVD/CD-ROM drives section.
  4. Right-click each device listed under DVD/CD-ROM drives and choose Uninstall. Click OK to confirm.
  5. Close Device Manager and restart the computer.
  6. After Windows redetects the DVD/CD-ROM drive(s), insert the Acrobat CD into the CD-ROM drive and install Acrobat.
Solution 5: Install Acrobat from the desktop.

  1. Insert the Acrobat CD into the CD-ROM drive.
  2. Copy the Acrobat folder from the Acrobat CD to the Desktop.
  3. Double-click setup.exe in the Acrobat folder on the Desktop, and then follow the on-screen instructions to complete installation.
Additional Information Errors 1311, 1335, and 2350 occur when the Acrobat installer is unable to access the necessary files from the CD-ROM drive. These same errors may also occur if antivirus software interferes with an installation or if the installation files are compressed.


thank u sir,, if u feel i helped u, then plz vote/rate me with good marks..thank u!!

Jul 18, 2009 | Dell Inspiron 530s Desktop Computer...

1 Answer

Need sound driver for sony vaio model PCG-Z1RGP


Not sure what operating system you are using, but a quick Google search came up with this:

Sony does not offer audio drivers for this computer.

?

However, they do offer this:

Problem/Question:

Err Msg: Cannot play back the audio stream: no audio hardware is available, or the hardware is not responding.



Solution/Answer:

Please check if there is any exclamation mark (!) displayed in Sound, video and game controllers under Device Manager. If there is any exclamation mark (!) in the Sound Driver Devices, please reinstall the sound driver with the steps below:

1. Start up the computer.
2. Insert the last disc of the set of Recovery CD-ROM into the CD-ROM/DVD-ROM drive.
3. Double-click My Computer and double-click the CD-ROM/DVD-ROM drive
4. Double-click the VAIO folder and search for the Audio folder in the Device folder.
5. Double-click the Audio folder and double-click Setup.exe
6. Follow the on-screen instructions to install the Sound Driver.
7. After the installation is completed, remove the Recovery CD-ROM from the drive and restart the computer.

* If the problem persists after reinstallation of the Sound Driver, please follow the steps below to check if there is any latest device driver upgrades:

In the Downloads section, please select Notebook and proceed with the steps below:
1. Move the cursor to the relevant Notebook Series and click the model of the VAIO computer.
2. Locate any latest Sound drivers and proceed as per instructions on the screen.

* If the problem persists after performing the device driver upgrade, please contact the local Sony VAIO Helpdesk. For more information on how to contact your local Sony VAIO Helpdesk, please refer to either Customer Service Guide or Warranty Card that comes with the computer, or visit the Support Network of the VAIO website.

Jun 14, 2009 | Computers & Internet

1 Answer

My computer won't recognize my Sony DVD-Rom DDU1612.


Hi.

I think you have to set the jumpers on youre drive.
there are 2 plugs on the IDE-cable to connect 2 drives. they are
MASTER (at the end of cable) and SLAVE (the middle one)
so you have to set youre drive to Master or Slave with the jumpers on its backside. if only 1 drive is connected then its allways MASTER.

Hope could help you.
Regrets Gue.

Apr 21, 2017 | Sony (DDU1612) Internal DVD Drive

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