Question about Toshiba Satellite Pro 490XCDT Notebook
I have a lot of problem on my laptop.
a. I am not able to access my CDRW drive to write, while I can only read files from it.
b. Every time I use the internet, do a google or click a search, it opens some other unrelated link
c. I have a router set at home, and had to disable the firewall setting
Someone suggested that my Laptop is infected by virus and the only way to solve the problem it to reboot/reformat the machine to that of factory settings. And reinstall Windows XP.
I have recovery disk; but have no idea as to how to use it for reformatting the laptop.
I am also taking backup of all my data onto an external hard drive - will using this data after reformatting, bring back virus onto the laptop.
It would be great if someone could help me with step-by-step procedure of reformatting/rebooting of the laptop.
Hoping for a solution...
Your data - In order to ensure don't copy any infected data backup as few executables as possible. BEFORE restoring your data make sure you have antivirus installed and up to date. Perform a full scan after copying the data back to your lt. Put in the recovery disk and restart your computer. Look for a prompt on the screen to "boot from disk" while it is booting. Press the key it says to press and follow the directions from there. If there isn't a prompt to boot from disk try pressing Alt and F10 while it boots.
Posted on Jun 03, 2009
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Posted on Jan 02, 2017
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