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Phil & Ted Vibe stroller,

I bought my daughter the Vibe stroller, the baby is now 3months, we put the carriage together and it pulls to the side, I took it back to BuyBuyBaby, and was told by the Sales Associate for carriages, who was extremely helpful and tried fixing it, he informed us that there is a problem with the front wheel bolt, I asked if they would replace the carriage and the mananger informed me we had to get in touch with you, I did not appreciate her tone, I tried explaining to her my daughter needs a carriage. Now my daughter lives 2 hours away and has no carriage. I was not taking the Stoller back home since it was impossible to wheel it straight. I know sometimes problems occur, but the carriage is brand new and my daughter is left without a carriage. I am hoping that you can help resolve this problem as soon as possible. My daughter will be coming to NY this weekend, I would appreicate it if she could go home with a carriage. Thanks for your immediate attention
to this matter, Regards Linda iasiello

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I would suggest contacting the manufacturer of the carriage and requesting it be repaired under warranty.

Posted on Jun 03, 2009


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How do i fold my vibe stroller??

Try this http://philandteds/services/instructions/instructions.htm and click on the link for vibe.
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Spray it with some synthetic lubricant. I was about to toss my P&T over the bridge until we picked up a can for less than $5 at the local hardware - it rolls good as new. Occasionally (especially after a rainy day) I'll pull the whole front wheel off, wipe down the inside of the tube, and spray both surfaces & allow to dry before replacing.

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