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I'm using a Brother MFC-5440CN printer-Scanner-Fax. Whenever I clean my registry using various cleaning tools (JV16, Advanced System Care 3, etc.)' the cleaning application deletes one of my printer's registry keys. As a result, after reboot, I get the following error message: Failed to start ControlCenter 2.0. The required registry information in missing''. Can you suggest a way to identify this missing registry key? Holding this information may let me both keep my registry clean and avoid recurrent installations of my printer's software.

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What you can do is check the registery before you do the cleaning, and compare with afterwards. The registery keys associated with ControlCenter is found in HKEY_LOCAL_MACHINE\Software\Brother\ControlCenter and in HKEY_CURRENT_USER\Software\Brother\ControlCenter
Try taking a screenshot of the keys extracted, or export them, to easier see what's being removed.

Posted on Jun 03, 2009

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