Question about Epson POS TMT88IV Thermal Receipt Printer

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I have an Epson TM-T88IV Receipt printer connected via USB. I have installed this printer to facilitate a Point of Sale system we are implement. After installing the printer I attempted to do a test print from windows printer folder. Here I observed that the printer is set to "Not Available". I also tried the communication test, which was unsuccessful.Help!

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These printers can be very particular. I have had many thermals that require you to follow the installation directions EXACTLY. Turning the printer on too early or installing the drivers before the directions say would cause the entire process to fail. Here are the instructions: http://www.theuniformsolution.com/download/files/Epson_TM88IV_USB_Install.pdf

Posted on Jun 04, 2009

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