Question about Dell 3100cn Laser Printer

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Margin problem??? So there's a Dell 3100 printer that is used by 7 Dell desktops connected via network.  Whenever I print something, it leaves a 2" margin on the right side of the letter paper, cutting off any text that runs past that.  The first thing I did was check the margin settings in Word, but they're fine.  And it happens in more than just MS Office, but also in notepad.  When I print a Windows XP test page, it doesn't cut anything off, but it still leaves that wide margin.  Funny thing is, in Internet Explorer, it will print the MSN webpage as it should be, leaving only an inch or 3/4 inch of a margin. This happens in more than one computer, so it's likely not an issue with the computer settings.  All the computers are imaged, but the image is shared throughout many more computers in other rooms that don't have this issue (and also don't print to this printer...), so I don't think there's anything wrong with the image either. I've downloaded the new driver, checked margins in the applications, rebooted the printer, initialized the NVRAM, and found no error on the printer.  Nothing's helped! Any ideas???

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Re: Margin problem???

First thing to check:

In 3100cn Printer Properties, on the 1st tab 'Paper' there is a button at the bottom - 'Margin Shift'. Click on this and make sure it is set to 'No Shift'. By default 'Margin Shift' is on.

Posted on Jan 31, 2008

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Re: Margin problem???

I can just guess it has to do with the paper being fed. either you have the paper wrong or the paper settings to a different size then the actual dimensions of your print material.

Posted on Oct 24, 2007

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