Question about Sony Walkman NWZ-S616F MP3 Player

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Sony Walkman SUDDENLY won't connect to my computer

I've been using my Walkman model #NWZ-S615F with my computer for months now and all of the sudden, it won't connect. In the past when I plugged it in you couldn't access your songs. Now when I plug it in, it just automatically turns on and my computer isn't even recognizing it so I can add/remove songs and/or charge it. I tried to "chat" with the Sony Tech Support on their website and that was a total joke...any suggestions?
In addition to this problem it has also been locking up and for the 1st time, yesterday in the middle of using it it lost sound. You could still see the screen and scroll through songs, but even when I tried to adjust the volume, it wouldn't respond (you could still hear the beeps, though). After turning it off and letting it sit for about 8 hours, it was like nothing ever happened...??

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  • Amy Besherse Jun 03, 2009

    I can get to the Device Manager and plug in my player...it is still not showing up in my Device Manager. I'm not sure if you're familiar w/ this particular model, but in the past when I plug it in to the USB, a different screen displays and you cannot access songs/videos. Now when I'm plugging it in, it actually turns on just as if you were listening to music...? I also tried to reinstall the software; unfortunately, that didn't fix it. Thank you in advance!

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What you can try doing is to uninstall the driver that the computer has installed for it. To do this, right click on My Computer/Computer (depending on your OS it has different names) click properties, and then manage. Once that opens, on the left menu, select Device Manager. From there, plug in your MP3 player, double click to get to its properties, and then uninstall it. restart your computer, and hopefully that should fix it so you can get into it and format it. If you have any problems, repost and i can try helping you more. Sean Huffstickler

Posted on Jun 03, 2009

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I have just had roughly the same problem -- the unit would simply NOT be recognised by my PC. Most of the advice given here, regarding the Device Manager and uninstalling drivers did not help at all, because nothing that I could identify as my Walkman or it's driver showed up in any list -- so I couldn't find anything to 'uninstall'. Somewhere here, someone mentions using the tiny Reset button at the bottom of the unit. In desperation, and fearing it would wipe everything I'd tranferred to it, but resigning myself to that, I used a tiny point to press the Reset. The screen dimmed, came back, and bingo -- so did all my Playlist. I plugged the USB back, and it connected, and the My Computer box opened up, restoring access to the Walkman. Perfect!

Posted on Jun 18, 2009

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EVEN after reset button ,my walkman dosen't show on my pc. can u help me

Posted on Jul 30, 2010

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Hi my Sony walkman is having problems and I've tried what everyone has said without success. The mp3 says it is connected to the computer but it will not charge and the computer says that it doesn't recognize it. Any advice is welcome thanks
Abigail

Posted on Aug 18, 2014

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My walkman is doing the same thing. It won't charge or show up on the PC. I just wanted. one. song. I pushed the reset button already and nothing changed. What should I do? :c

Posted on Dec 20, 2012

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Help me. my walkman got this serious problem. it doesn't turn on, but when i plugged it on my pc, it was there on the control panel, but no files.. and i tried it again and again , but nothing change. It suddenly turned to ROM RECOVERY when i plugged it many times. what should i do?

Posted on Jul 19, 2012

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Sony walkman:NWZ-S615F black

I lost my sony walkman installation cd so I can't delete my music to add new music

Posted on Nov 03, 2008

  • 1 Answer

SOURCE: Sony Walkman NWZ-S615F problem detecting and syncronizing

I had the same problem. One day my Mp3 started acting weird and said it was not recognizing the files and that i needed to re download them. Try plugging it up to your computer while its charging and hit the power off. Then reset your mp3 with the button at the bottom and it should recognize it.

Posted on Nov 19, 2008

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SOURCE: Sony walkman NWZ-S615F, it keeps freezing

Mine was doing the exact same thing.. like i kept pluggin it in and when it said recharge i kept hitting reset on the bottom and it actually worked ... like it didnt the first few times i havent used it becuz of that but dont let the batttery die or its gonna keep doing it. so try to keep it on so it wont freeze any more hope this helped


mines chargin right now i just fixed it.

xox heather

Posted on Apr 10, 2009

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SOURCE: Media Manager for Walkman 1.2 does not recognize Sony NWZ-S615F

look up here: http://www.sony.com.my/support/faq/1169186/product/nwz-e435f/print

Posted on Apr 16, 2009

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SOURCE: cant charge sony walkman nwz-s615f via computer

buy a new charger

Posted on Sep 10, 2009

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