Question about Whirlpool MH7140XF Microwave Oven

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I HAVE A KENWOOD MICROWAVE GT/AL17,THE TURNTABLE HAS STOPED TURNING, ANY ADVICE MANY THANKS. TONY Nr IRRLAND

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Two possibilities: either the turntable coupling is broken or the turntable motor has quit. The plastic coupling can wear or crack so it no longer fits properly on the turntable motor shaft. Then even though the motor still turns, the turntable doesn't. Or the motor itself may have stopped working. If the plastic coupling still looks normal and you can't rotate it easily by hand while it's in place, it's probably the motor.

I'm here in the US so I can't suggest where to find parts, but you should be able to locate a supplier who might have replacements available. Of course the oven will still work without the turntable running. You'll have to open the oven occasionally and turn the food yourself to insure even cooking.

Posted on Jun 03, 2009

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Posted on Jan 02, 2017

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f the carousel inside your microwave won't turn when you run it, the small motor that operates it may be broken.
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It sounds like you have a jamming turntable motor.

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven. In some brands, you have to cut the motor cover off with snips, then use a screw when reassembling it.

The best place to order Sharp parts is Tritronics. Or you can call them toll-free at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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I have recently bought a Kenwood Microwave model KEN GJ/SS25. I notice that the turntable does not revolve. Should it? Regards John Hamon jhamon@hotmail.co.uk


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

For parts and service, you should contact Kenwood at the number in the owner's manual.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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