Question about Dishwashers
I think it is called a Nautilus and it is a built-in model rather than a free standing one. In any case, there is water standing at the bottom of the dishwasher that will not drain. When you push the CANCEL/DRAIN button on the front panel you can hear it begin the drainage processs and then it just clicks off. I have removed the spin arm but don't know whether I should take the seal plate off with free standing water inside the machine. Are electric elements underneath that plate? Plus I'm not sure what to look for underneath the seal plate. Does anyone have and knowledge of this model and/or suggestions on troubleshooting?
Thanks for any suggestions.
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Posted on Jan 02, 2017
is there any way to run the cycle from the beginning and listen to hear if the machine is draining at all when the cycle starts do you hear the water spraying on the inside ? if not then you have several different possibilities....clogged drain line, pump impeller broken(sounds like running but no action), water just flowing back to washer the last one's an easy fix just loop the excess drain hose up like a reverse "p" trap on a kitchen sink drain this keeps the water from flowing back to the machine
Posted on Dec 15, 2008
Need model #......
But here are some generic helps....for wirlpool
1.The first thing I would check is the air gap (if any) on top of the sink.
Remove the cover and the top piece and check for clog.
If there is nothing wrong then the problem is a clogged check valve
Remove all water from the dishwasher.
Remove the bottom panel.
Remove the drain hose from the check valve (be prepared for some water on the floor).
Unscrew the check valve and make sure it's clean.
2. Check the drain pump. Remove the drain hose and make sure it's clean.
3.Remove the lower panel and where the drain hose connects to the white tube on the motor... remove hose then the white tube unscrews out and you may need to just clean out the tube,,, the hole on the center is just 1/4 in, compared to the drain hose and does get blocked from time to time.. but be careful cut off power and be ready for some water...
Remember these are generic with no model # I can ot be more specific or provide any diagrams all of this was after a 2hour internet and my own database as well as a couple of my repair manuals.
I hope this helps...good luck and thanks for rating my effort...The Fang.
Posted on Mar 29, 2009
sounds to me that you may have some suds residue in the dishwasher that keeps it from draining completely. Get you some dishwasher cleaner which you can purchase at wal-mart or wherever you buy your detergent, and clean out your dishwasher. It is a inexpensive test. Alot less expensive than having a tech come to your house. Make sure that your drain hose is mounted higher that where it goes into the drain. This is also a common problem that I encounter in the field. Hope this helps. Let me know if I can help you futher.
Posted on Apr 04, 2009
Well, the manual I found online is not free, it will cost you $9.99. http://www.user-manuals.com/user-manual-WHIRLPOOL-DU940QWDB3.html
Because you hear a faint click, that means that your power is probably making it all the way to your control panel. There may be a weak solenoid or some other component that is not working properly. It is also possible that there could be a bad connection somewhere. Do you have any experience in working with appliances like this? If not you may want to seek the help of a professional to work on this in person.
Posted on May 24, 2009
Check the following.
1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.
If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.
Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.
2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.
Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.
4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.
Replace the motor if defective.
Replace if defective (note: uncommon problem).
Posted on Jun 25, 2009
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