Question about Sony PlayStation 2 (PS2) Console

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Disc tray error

When you turn the console on, the tray has just started to automatically ome out on its own. When you press the eject/tray in button, the tray goes back in, then after literally a second it comes back out again. This happens whether there is a disc inserted or not. I have tried looking at the configuration menu, to se if changing anything there makes any difference, but it doesn't. The model of playstation 2 is one of the old ones, not the newer slimline version. Please help.

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  • Contributor
  • 47 Answers

This is normally a ribbon cable problem on the inside.  It could be damaged or it may have just come loose.  You can open it up and take a look.  Be careful as the power ribbon is attached as well. Re-Seat them and see if that works.  If not you can get one pretty cheap on ebay.

Posted on Oct 27, 2007

  • Adam Smith Oct 27, 2007

    Oh, and if you do not know how to do it, I can look at it pretty cheap for you.  If I can not fix it, I will send it back to you at my cost.  I have been working on them for about 4 years now.

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Posted on Jan 02, 2017

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1 Answer

416b-4174-b680-0f00-c000-0034


I had this error code as well. Here's the solution that ended up working for me:
  1. Eject the disc tray and remove any disc from the console.
  2. Important: Do not close the disc tray. Leave it open.
  3. With the disc tray open, remove the power cord from the back of the console.
  4. Gently push the disc tray about half-way back into the console.
  5. Plug the power cord back into the console.
  6. Push the power button on the console. The tray should close the rest of the way, then the console should restart and display the Xbox Dashboard.
  7. Important Do not use the controller or the disc eject button to turn on the console.
  8. Try updating your console software again.
What this does is put the DVD drive into Mode-B, which is an alternate operating state that allows the drive's physical memory banks to be flashed with new firmware. Because the latest XBL update involves flashing the drive with new firmware, you may need to physically put the drive in Mode-B. The latest update flashes the drive to make it compatible with Microsoft's new high-capacity disc format, XGD3, which will be used sometime in the future.

Jun 10, 2014 | Microsoft Xbox 360 Console

1 Answer

3151-3cd6-b800-0402-c000-0001


Your console had a problem during the update process. Carefully follow these steps:
Remove any disc from the console.
Leave the disc tray open.
With the disc tray open, remove the power cord from the back of the console.
Plug the power cord back into the console. Do not turn the console on yet.
Gently push the disc tray about half-way back into the console.
Push the power button on the console.
Important: Do not use the controller button or the disc tray eject button to turn on the console for this step.
The update should now continue. If the above steps do not work, the console might need to be repaired. You will then have to contact your local phone support.

Jul 21, 2017 | Microsoft Xbox 360 Console

2 Answers

I put a disk in and there was already one in now it wont eject


The disc tray does not eject when the OPEN/CLOSE button is pressed. Solution
sp.gif sp.gif Follow the steps below to troubleshoot this issue.
    IMPORTANT: The disc tray will not open while a disc is loading; this is normal operation. If this is the case, wait until the disc is finished loading before pressing the OPEN/CLOSE button to open the disc tray.
  1. Make sure the disc tray is not locked; if necessary,
  2. Perform a power reset.
    1. Press and hold the POWER button for 10 seconds until the BD player turns off.
    2. After the BD player turns off, press the POWER button again to turn it back on.
  3. Attempt to open the disc tray by pressing the OPEN/CLOSE button on the front of the BD player.
  4. If the disc tray still does not open and a disc is stuck inside, follow the steps below to force the disc tray to eject:
    1. Turn off the BD player.
    2. Turn the BD player back on.
    3. Immediately after POWER ON is displayed, press the STOP button on the front of the player. IMPORTANT: Only use the STOP button on the front of the BD player. The remote control cannot be used for this operation.
      NOTES:
      • The disc tray should eject and the BD player will turn off. If it does not eject, repeat steps A-C.
      • It may be necessary to press the STOP button in step C two or three times.
If the issue is still unresolved, service may be required

Sep 15, 2011 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

Tray won't close


Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

Dec 16, 2010 | Microsoft Xbox 360 Console

1 Answer

Hi,the door for putting disc in wont open.every time i push the button there is noise comn from machine like its trying to open but it cant?


Hello,

This happens to me every now and then.
Here is how you can get around it:

Sometimes, you cannot open the disc tray on your Xbox 360 console by pressing the eject button. Any of the following things may cause this problem:
  • There is a hardware failure that affects the console, the disk drive, or the eject button.
  • A disc is lodged in the mechanism.
  • The clear protective plastic strip that is applied to the front of the tray to protect it during shipping is preventing the disc tray from opening.
To manually eject the disc from the disc tray, follow these steps:
  1. Unplug the power cord from your Xbox console. For more information about how to disconnect the power supply, click the following article number to view the article in the Microsoft Knowledge Base: 906205 (http://support.microsoft.com/kb/906205/ ) How to connect and disconnect your Xbox 360 power supply
  2. Position your Xbox 360 console horizontally, as you would position a VCR or a stereo component.
  3. Remove the faceplate from your Xbox console. For more information about how to remove the console faceplate, click the following article number to view the article in the Microsoft Knowledge Base: 907331 (http://support.microsoft.com/kb/907331/ ) How to attach or remove the faceplate on your Xbox 360 console
  4. Depending on the kind of disk drive that you have in your Xbox 360 console, you can use one of the following methods. Note In each case, make sure that you align the tool (a paper clip or stiff wire) to pass through another notch behind the hole on the console casing. Collapse this imageExpand this image906935.jpg
    • Method A: Insert a straightened paper clip or other small, stiff wire into the first hole from the left side of the disc tray. To release the disc tray, push the paper clip into the hole to press the manual eject mechanism. The manual eject mechanism is a white lever that is visible behind the console casing. The hole is located about 1.5 inches (approximately 4 centimeters) from the left edge of the disc tray.
    • Method B: Insert a straightened paper clip or other small, stiff wire into the second hole from the left side of the disc tray. Push the paper clip repeatedly into the hole to turn a gear to release the disc tray. The hole is located about 1.5 inches (approximately 4 centimeters) from the left edge of the disc tray.
    • Method C: Insert a straightened paper clip or other small, stiff wire into the hole that is directly under the "X3" logo on the Xbox 360 label on the disc tray to release the disc tray. The hole is located about 1 inch from the right edge of the disc tray.
  5. After you release the disc tray, the tray pops out slightly. You can pull the tray out the rest of the way to remove the disc. Note If you use method A or Method C in step 4, you may have to firmly press the disc eject mechanism to eject the disc tray.
  6. If you determine that a hardware failure has occurred that affects your Xbox console, contact Xbox Customer Support or submit a repair request for your Xbox 360 console.
(Information taken from: http://support.microsoft.com/kb/906935)

Hope it helped.




Nov 16, 2009 | Microsoft Xbox Console

1 Answer

Starting


xbox 360?
you open the disc tray by pressing the eject button directly above the tray, insert the disc and then close the disc in the same manner. if the game does not automatically start up then you will be required to go to the row that says My Xbox and the very first tab should say the game you have entered. you play it by pressing A

Jan 27, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc won't eject & stops working


your disc tray is jamming on an intermittent fault and when it does work it is recording each time the eject botton is being pressed so when your watching movies or playing games it tries to eject the disc tray and causes an automatic shutdown it will definately neet proffesionally repaired and should cost about 30-40 pounds and get a guarantee with it bacause these faults can come back to haunt you.

Oct 06, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox 360


you need to send it off to get repaired

Aug 26, 2008 | Microsoft Xbox 360 Console

1 Answer

Disk format


1) Turn on machine
2) Open Tray
3) With tray still open hold the reset until the tray closes.
4) Tap the reset once.
if there is a format disc error, it says "Please insert a Playstation or Playstation 2 format disc." It is accompanied by a sound similar to the browser, but with a more tense noise. This is caused by a disc being so badly scratched that it completely fails to recognise the format, or if there is a problem with the laser. Auto-Diagnosis (PlayStation 2 system) 1. Turn on the system without a disc inside. 2. Once at the Main Menu, press the triangle button to enter the Version Information Screen. 3. Highlight the "Console" option, and then press the triangle button again. 4. Next, press the X button, highlight "On", and then press the X button once more. 5. Now press the circle button twice to return to the Main Menu. 6. Press the eject button on the front of the console, and insert a disc. 7. Now close the disc tray, but DO NOT reset the system. 8. Highlight the Browser option from the Main Menu, and then press the X button. 9. In the Browser, an icon of the disc should appear on the screen. Highlight this icon, and then press the X button to read the disc. 10. If the auto-diagnosis is successful, the disc should load properly at this point.NOTE: The auto-diagnosis feature will return to "Off" the next time a disc is inserted.

Dec 15, 2007 | Sony PlayStation 2 (PS2) Console

1 Answer

Playstation 2 power button


Try pushing the eject button to see if the power button is faulty. If the PS2 is off and you press the eject button, it automatically turns the PS2 on and ejects the DVD tray.

Sep 08, 2007 | Sony PlayStation 2 (PS2) Console

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