Question about HP Office Equipment & Supplies
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Posted on Jan 02, 2017
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These types of severe
cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print
cartridge(s) problem", etc.) typically indicates the internal micro-electronics
of the HP #74 / 75 (or 74XL/75XL) cartridge(s) are damaged. The cartridge's electrical wire runs at
rear and lower side of the ink cartridge, are very delicate and are somewhat
susceptible to ink attack over time, which can lead to premature failures. In
addition, the older the cartridge the higher the chance of an internal
electrical failure. I suggest you first run a 'Tap 41' diagnostic test to
check cartridges electrical health (this is a forced test); you may also bypass
the error (temporarily) on most models which use HP 74/75 cartridges. Refer to
Inkjet411 youtube videos below:
HP 74, 75, 74XL, 75XL
Cartridges - Solving Errors & Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU
C4200-C4500 and C5200-C5500a Printers -
Diagnostic Tap 41 Test: (verifies
electrical health of ink cartridges):
HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP
J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):
Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU
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