Question about Kenmore Elite 45986 Front Load Washer

1 Answer

F2/SUD Thank you tech17 . . . 2 socks and a lot of hair & gunk later, I'm up and running! :)

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump



The "SUDS" error can be caused by too much detergent, improper detergent, drain pump/drain line problem, or pressure switch malfunction.

1. If you are not using HE detergent, you need to be. These washers are designed to use HE detergent which is formulated for wash tubs that use 5 to 7 gallons of water. If you use regular detergent, you are, in affect, placing a higher concentration of detergent in the washer that is normally formulated for wash tubs that have a 35 gallon capacity. The manufacturer should have a disclaimer in the owner's manual explaining this. In most cases this will also void your warranty. NOTE: Prolonged use of the wrong detergent can damage the drain pump components and or wash tub seals.

If you are using the correct detergent, double check the label to make sure it is not double (2X) or triple (3X) concentrated. You could still be placing too much soap in your wash.

To get rid of excessive detergent, place the washer on a RINSE & SPIN cycle, then run it through a normal wash cycle with NO detergent added. You may have to repeat these steps depending on the amount of detergent used.

2. If you do not have a detergent issue, double check the drain pump and drain lines to ensure they are not obstructed in any way. Click on the following link for step-by-step instructions:

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

Obstructions in the drain pump and/or drain lines can attribute to air getting trapped in the drain pump and cause the error code. Double check all electrical connections to the drain pump and Central Control Unit (CCU). You will need to remove the top panel of the washer to access the CCU. This is accomplished by removing the three screws in the back of the washer that hold the top panel in place. With the screws removed, slide the panel back, then off. The CCU is located directly behind the wash tub in the center of the washer. The Drain Pump connector will be the 6th connector (facing from the front L to R) in the center of the CCU.

3. Check the Pressure Switch to ensure it is good. The Pressure Switch is located to the right of the CCU as you are looking from the front. It is a small cylindrical shaped device with a connector plug and an air hose attached. The switch can be checked at several water levels by removing the plug and taking resistance readings at the connector pins. Readings are as follows:

(Pins are numbered R to L facing the from the REAR)

Pins 1 to 2 (SUDS Detect) – 0 ohms
Pins 3 to 4 (Overflow) – 0 ohms
Pins 4 to 5 (L1) – 0 ohms
Pins 4 to 6 (Empty) – 0 ohms


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 11, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a F2 default code


Hello there and thank you for choosing fixya
F/2 Long Drain
If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Press PAUSE/CANCEL twice to clear the display.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.

May 26, 2011 | Whirlpool Washing Machines

Tip

Ok, I followed the steps and found in the plastic filter a sock, pen, two hair...


This advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADING washing machines. If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here’s the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

  1. Unplug the washer while servicing inside the unit.
  2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
  3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
  4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
  5. Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
  6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there’s nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
  7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
  8. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
  9. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
  10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
  11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
  12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.

NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

on Mar 30, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Sud light comes on and f 2 and it don't spin


Hello there and thank you fixya
Whirlpool F2 = Long Drain error code.
If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.
Press, PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the "F2 error code" will be displayed.
Potential Causes:
(1) Check the drain hose and make sure it is not plugged or kinked.
(2) Check the electrical connections at the pump and make sure the pump is running.
(3) Check the drain pump filter for foreign objects.
If the above does not correct the problem replace the pump.
Please post me back if you need any further assistance in inspecting the pump or replacing the pump
Also if you would please give this solution a rating it helps our customers get the best possiable service ok?
Best regards Michael

Jan 26, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

The washer is giving a code of "F2" & not draining properly.. any idea?


This code indicates a pump issue. First, remove and clean the filter. Then you need to check out the pump.

Whirlpool F2 = Long Drain error code.
If the drain time exceeds 8 minutes, the water valves are turned off and “F/02” is flashed.
Press, PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the "F2 error code" will be displayed.

Potential Causes:
(1) Check the drain hose and make sure it is not plugged or kinked.
(2) Check the electrical connections at the pump and make sure the pump is running.
(3) Check the drain pump filter for foreign objects.

Mar 11, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

It keeps F2 me or saying suds I can't remember


F/02 Long Drain
If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Press PAUSE/CANCEL twice to clear the display.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.

Jan 03, 2010 | Whirlpool Washing Machines

1 Answer

F2 error code washer stops and i have to estart


This problem is usually caused by what we professional appliantologists call, "panties in the drain pump." 'Course, that's just generic talk for something ain't opos'd to be there. Your hit list:

- Clean out the drain pump catchment.

- Pull the suction boot off the drain pump, clean out any gookus.

- Blow through the drain hose starting from the connection at the pump.

- If all else checks out, replace the pump.





The Duet hides the pump/filter access behind the lower panel. Most LG, Miele and ASKO washers have it right up front for easy access. I guess keeping such a base element out of view helps sales.

Baby socks make me a tidy sum. They can go places big socks can only dream about. Get yourself a lingerie bag for them and other small items you wish to wash if you don't feel like repeating this episode.
Long Drain error code.
If the drain time exceeds 8 minutes, the water valves are turned off and “F/02” is flashed.
Press, PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the "F2 error code" will be displayed.
Potential Causes:
(1) Check the drain hose and make sure it is not plugged or kinked.
(2) Check the electrical connections at the pump and make sure the pump is running.
(3) Check the drain pump filter for foreign objects.
If the above does not correct the problem replace the pump



Thanks for using FixYa - a FixYa rating is appreciated

Jun 11, 2009 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

F2 error


This problem is usually caused by what we professional appliantologists call, "panties in the drain pump." 'Course, that's just generic talk for something ain't opos'd to be there. Your hit list:

- Clean out the drain pump catchment.

- Pull the suction boot off the drain pump, clean out any gookus.

- Blow through the drain hose starting from the connection at the pump.

- If all else checks out, replace the pump.





The Duet hides the pump/filter access behind the lower panel. Most LG, Miele and ASKO washers have it right up front for easy access. I guess keeping such a base element out of view helps sales.

Baby socks make me a tidy sum. They can go places big socks can only dream about. Get yourself a lingerie bag for them and other small items you wish to wash if you don't feel like repeating this episode.
Long Drain error code.
If the drain time exceeds 8 minutes, the water valves are turned off and “F/02” is flashed.
Press, PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the "F2 error code" will be displayed.
Potential Causes:
(1) Check the drain hose and make sure it is not plugged or kinked.
(2) Check the electrical connections at the pump and make sure the pump is running.
(3) Check the drain pump filter for foreign objects.
If the above does not correct the problem replace the pump



Thanks for using FixYa - a FixYa rating is appreciated for taking the time to answer your FREE question.

Mar 05, 2009 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Red stopper suction keeps popping up


There is a splash sock around that valve. When the air is drawn through the sock, it sets up too much turbulence and this causes the valve to lift and block the opening. Remove the sock and it will solve your problem. The first series of these machines had a 7 amp motor that didn't develop enough suction to affect the valve, but later models were 12 amp and there was too much air flow for the splash sock, so they were removed. The later production models incorporated a screen over the motor opening in the tank which substituted for the sock.

Oct 21, 2007 | Hoover F5886-900 Steam Vacuum

8 Answers

Whirlpool Duet Washer-error code "sud"


Just take off the bottom kickplate (3 screws on the bottom). You'll see the pump front and center. Twist the front face of the pum slowly to the left. All the trapped water will flow right out towards you. There could be a sock or some other debris there. Unclog, screw that faceplate back in and start it up.

Sep 06, 2007 | Whirlpool Duet GHW9150P Front Load Washer

26 Answers

Kenmore Elite HE4t Washer


A BEST AND DETAILED SOLUTION TO CODE F2 AND SUD ERROR MESSAGE.

If you are getting an F2 error message or a SUD error message, and are observing some water in the tub that is not draining at end of cycle, and your washi cycle is taking a lot longer that normal to complete,then here is what to do.

This solution is easy, and will take no more that 15 minutes, from start to finish, and most of that time is in the --prep-- (getting tools, towels, etc.). This WILL save you a expensive service call.

There are 3 small 9/32 hex head screws that hold the front panel on. The front panel I'm speaking of is --below-- the washer window.
These screws can be found::

a. if you have the optional washer storage drawer unit,, they can be found by opening the drawer, and observing the 3 screws (left, middle, and right side, that hold the front panel on.
or
b. if you DONT have the optional drawer assembly, then they are found on the front, bottom, of the washer, again holding the front panel on the washer.

1. unscrew the 3 hex head screws (9/32 socket or nut driver size)
2. lower/remove the front panel, and set it asisde on some towels, so as not to scratch the front panel.
3. get something now to soak up at least a gallon of water that WILL empty onto the floor.
4. observe large WHITE drain cap, at front center of washer.
5. unscew white drain cap --WARNING-- lots of water WILL drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap.
6. clean out the front and bottom of the filter trap. I'm sure lint, and gosh knows what else have cloged some of the holes
7. wipe out the inside of the housing for the filter trap (observe lots of -gunk- there too).
8 put back in filter trap, tighten white cap, and put front panel on washer with same 9/32 screws you took off earlier.

Now I ran a test --express wash-- cycle, just to be sure all was OK,, and it was.

Now go get your wife and have her complete that laundry that was waiting for the washer to get repaired. OK sorry,, maybe you should just do the laundry your self, and get some points later.

Hope this step by step was helpful... Have a great day.

Washer Guy in Kansas City, MHE

Jan 16, 2007 | Kenmore Elite 45986 Front Load Washer

Not finding what you are looking for?
Kenmore Elite 45986 Front Load Washer Logo

36 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal DeAngelo

Level 3 Expert

2180 Answers

fordexpert

Level 3 Expert

5520 Answers

Ed Mac

Level 3 Expert

731 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...