We had this problem under warrenty, tech found lent clog in one of the drain hoses. now not under warrenty, i have pulled both hoses-to pump and from pump-no clogs. I didn't check insided pump-guess that is my next step. any suggestions?
An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Maytag fav6800aww not draining
Are you taking an “ND” error to the display?Good job on checking for the clog from the sump cap to the input to the drain pump and out the drain pump to the drain pipe.The sump cap is sort of semi transparent if you shine a flash light on it do you see any restrictions? I had half of a bank card stuck in mine.This the sump cap item 9 of the parts view. Drain Pump opened up;
I would try to turn on the drain pump in service mode and see if you hear it spin up.I guess the impeller could be jammed up.So let’s try that first.I post these links constantly for support so disregard if you have them.Link to Service Manual for reference. Sears Parts Direct for reference. I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode and see if the motor runs.Here is the test; close the lid and enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00” Pressing the Delicates key will lock the lid.Now press the Presoakkeythe drain pump will turn on do you hear it run?Stop the test as the SM states with off button or hit the Presoak key.If the drain pumps sounds like it turns on I would put in a bucket of water in the wash basket and see how the output stream looks out of the drain hose when you turn on the Drain Pump in service mode. I get about a 2.5" vertical lift of the output stream from the drain pump. Post back for questions or any help we can provide. Rich
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
nd code indicates a problem with draining. The problem could be:
1. Clog in the drain hose -
2. Drain pump in the washer needs replacement
3. Clog in your sewage
Some simple things to try out
a. Run a wet/dry shop vac at the end of the drain hose to clear out any crud/cloth debris.
b. Replace the drain hose altogether (will require a bit of work). Remove the back panel (small) that holds the drain hose in place and disconnect the clamp that connects to the drain hose to thepump outlet. The whole drain hose can be purchased for under $20 at your local hardware store...
draining issue usually occurs due to kinked drain pipe, clogged drain filter or
drain pump. Check the drain hose for any visible clogging, remove if present.
If no visible lint is present then remove then turn off the dishwasher and remove
the drain hose and check for any visible clogging. If still not visible then
the drain filter or drain pump is clogged and you'll need to clean the drain
filter and drain pump. Also, check for any food pieces stuck near the pump
Please note that dishwashers don't drain out the complete water such that
heating element doesn't overheat. Hope this helps... Please post back for any
further assistance. Daniel
You have to remove the front cover from the machine.
Do you have the FAV6800A/FAV9800A Service Manual?
I'll see if this site can let me post a pic of the wash tub removed. In this pic you can see the Drain Pump/Pressure Switch and drain line on the right side of the machine. There is no side or rear panel access.
What is the issue? Won't drain?
I would suggest you Google "Maytag neptune FAV6800aww wont spin" this forum has a Sticky for Maytag FAV6800A and FAV9800A machines and you can get the Service Manual from this site. I feel it's a better DIY site.
disconnect the drain hose from the disposal or under the sink use a 5 or 6 foot long piece of plastic ice maker hose run it down the dishwasher drain hose till it want go any more also put one cup of bleach in the bottom of the dishwasher and let it set for at least 1 hour then turn the dishwasher on to drain and see if that cleared your clog
Check the drain hose for kinks and clear it from any clogging. If no clogging or kink is found, drain the water manually.
Remove the rear access panel to access the drain pump. Press the hose clamps and move it away from the pump. Remove the hoses from the pump and drain the remaining water from the tub drain hose into a shallow pan.
Lay the machine on its side on a cushioned surface to allow easy access and removal of the drive belt.
Remove the three screws securing the drain pump to the base of the machine. Check the pump impeller for any damage and clear it from any debris that may be preventing it to pump the water out. Replace the drain pump (part #35-6780) if the impeller is damaged. Secure the new drain pump to the base of the machine with the three screws and reinstall the drive belt and the rear access panel.
Note: Disconnect the machine from the power outlet before servicing to avoid the hazard of electric shock.
I called the service tech, before Maytag stopped supporting this unit. (built by Fedders with Maytag name). Fedders has gone out of business (7-09). The tech guy said that the tray gets clogged up with crud and the solution is to try to flush the tray out with water and compressed air. I had the problem of water leaking from the trays but not properly draining through the drain hose. This solution did the trick.
If you can turn the impellar on the pump with your hand and it runs freely, then the pump is ok. You should maybe look at the hose that leads to the drain pump from the drum, or the drain hose that goes from the pump to the sink/tub. It may be clogged with lint. Remove the drain hose from the spigot under the sink/tub and check the spigot. It too may be clogged. It is not possible to get into the pump. It is a sealed unit, unless you are able to unscrew the impellar from the motor shaft to check underneath it.