Question about Xerox Phaser 8500/DN Printer

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My Xerox Phaser 8550 won't print double-sided anymore. Usually the first couple pages in a print job will be one-sided but the rest will be 2-sided. This just started today and has never happened before.

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Posted on Jan 02, 2017

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SOURCE: xerox phaser 8550 error :

That is a wiper or media gearbox fault.
The wiper may not be moving up and down wiping the print head properly or the media gear box may be mistimed.

Posted on Jul 06, 2008

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SOURCE: xerox phaser 8550 get error

That is a print head tilt or axis failure.
There are 2 problems that cause that 95 percent of the time.
1 is a stainless steel pivot block on the left side frame that gets filled with overflow ink. Needs cleaned.
2. The print head wiper blade is stuck to the print head due to shuting it down improperly or a power failure.

Posted on Aug 20, 2008

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SOURCE: XEROX 8550 DP ERROR Message 09,035,43; 10192

That is a cyan, ( blue) ink stick fault. What is happening is that the cyan ink sticks are not advancing down the ink loader properly.
Open the area where you load the ink and you probably have a cracked, twisted or otherwise stuck ink stick, the code you are reporting specifically refers to the cyan sticks. If you have to remove them, take a screw, a drywall screw is best, and twist it into the sticks and slide it back and out, then replace them or add new ones. But thats your problem.

Posted on Oct 29, 2008

  • 1 Answer

SOURCE: Xerox Phaser 8550 Won't Print

I was having the same problem. Turns out the IP address in the printer was incorrect. Once I changed the IP address the printer works just fine through our network again. Find your IP address off your server and follow these steps:

1. Choose Info on display menu, press okay button
2. Choose Info pages, press okay
3. Configuration pages-printer info, press okay
4. IP address should read: Correct IP Address number should be displayed on screen.

If not follow these steps to change it:

1. Find printer setup on display menu, press okay
2. Go to connection setup-press okay
3. Network setup-press okay
4. TCP/IP setup-press okay
5. Auto should show as “Off”
6. TCP/IP should show as “On”
7. DHCP/Boot should show as “Off”

If any of these are not listed on display correctly press ok, reset to either On or Off and then enter correct IP address.

Press okay button and follow steps on display menu to exit back to main menu display screen.

Posted on Mar 26, 2009

  • 9 Answers

SOURCE: xerox phaser 8550 - no

Just got mine replaced by calling 877-571-7765. (There's something about a phone support charge on their main support line that this number seems to avoid.) Apparently, each printer is "entitled" to one replacement control panel module.

Posted on Jun 30, 2010

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XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...

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DOUBLY SIDED PRINTING WITHOUT A DUPLEX UNIT
Open your Word document.
Open page 1 - then Print the current page.
Then put the printed page 1 back in the paper tray upside down.Open page 2 and Print the current page (page 2 will be printedon the other side of the page 1).
Repeat this procedure for the other pages.

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Xerox Phaser 8550 is printing green and yellow with some gray color on all the print job, even after I replaced the ink loader, the black color came back but still getting only green and yellow. The ink...


Try printing a light stripes test page (Troubleshooting, print quality problems, troubleshooting print quality page).
If you have loads of missing jets, run a couple of head cleans, if you see improvement, it is worth running some more, if not, try switching off overnight and rebooting next day. If it still won't clear, you may have a faulty printhead.
If you do not appear to have many missing jets but the colours are all just wrong it may be that the ink has gone stale. Run a couple of head cleans and you should see the colours start to improve. If it is getting better, all you can do is keep running head cleans until you have replenished all the ink in the printhead well.
Hope this helps.

Dec 25, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

Can you please tell me how to print double sided? Thanks


Xerox Phaser 8400 does not support double sided prints. You have to have a Duplex Unit for Phaser 8400 part number 097S03177 to be able to print double sided. If you have the duplex unit, on the Print dialog box just click Preferences and under 2-Sided Printing select 2-Sided Print then Apply.

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Phaser 8550 with 08.045.43.42396 error


The error indicates something blocking the cap wipe assembly from going up and down.

Did you shut off the machine while it was warming up, or purging it self? If you did the printhead is probably stuck to the cap wipe assembly and need to be separated (gently) so that the cap wipe can move up and down.

The blurry prints are from oil on the encoder wheel, clean the encoder wheel and you will be fine.

Luan

Aug 11, 2009 | Xerox Phaser 8550DX Laser Printer

1 Answer

Xerox phaser 8550 prints garbled characters


This happens to mine occasionally after I have put it into standby a few times. If I reboot this always sorts it out.

Apr 05, 2009 | Xerox Phaser 8550DP Printer

1 Answer

Error code in Phaser 8550 window. ?:07,010.43:1362


The exact explanation per xerox is " The Printhead is stuck in the tilted position, and is not able to tile forward to the print position, due to problems.

This is usually caused by broken printhead restraints, of the machine got shut off in the middle of warming up, and the printhead is stuck to the cap wipe assembly.

Regardless the machines covers will have to be taken off to go any further.

Mar 15, 2009 | Xerox Phaser 8550DX Laser Printer

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You can print out a configuration page, It will contain the serial number.

Sep 16, 2008 | Xerox Phaser 8550DX Laser Printer

1 Answer

Phaser 8550 Blurry


there is an encoder ring on your drum tha has gotten dirty with grease it needs to be cleaned off so colors will line up

Jul 28, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8550 cyan doesn't print


If you go to the Xerox.com site and click support and drivers. enter phaser 8550 and there is a printhead update you need to get, You have to fill out a form.
That may be your problem since there is no fault code.

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