Question about Epson Perfection 4490 Photo Scanner Printer

2 Answers

Escndv.exe problem with Epson 4490 Photo scanner

Escndv.exe problem occurs intermittently and closes the programme. It is very annoying. I have reinstalled the programme as requested bt Epson.

Posted by on

  • samy_r Jun 04, 2009

    I have deleted the programme and reinstalled the programme as stated by Epson. Do you wish me to do this again.

    Regards

    Ramasamy



  • samy_r Jun 07, 2009

    I am trying to delete the programme as you stated. I have deleted Epson
    Scan and I am on step 10. The last item escndv is giving me problem as
    it has listed a number of files including the email I have received
    from you! Obviously I must delete the correct one or ones. Please help
    me as to how to identify which one I should delete. Do I open each file
    and delete escndv in that. Please note that I have Epson Stylus Photo
    R300 Printer which works fine. I am not a computer expert!! Help, Help
    please!!

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Yes reinstall the software afrter deleting old software installed.

Posted on Jun 05, 2009

  • bepositive Jun 07, 2009

    delete whole epson printer and scan driver completely.then just reloaD THE drivers again from the software cd.this will solve the problem.if you are not familiar with deleting whole driver software.its just a 15 minutes job.get a local hardware engineer at your place to get all the printer and scan driver deleted and again new scan and printer driver reloaded.the cost will not more then his service charge.its just half an hour job.



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1) RIGHT-CLICK on the MY COMPUTER icon and click on PROPERTIES.
2) Select the HARDWARE tab, then the DEVICE MANAGER button.
3) Remove the Epson Scanner from under IMAGING DEVICE and/or UNKNOWN and/or
OTHER DEVICES by RIGHT-CLICKING on it and clicking UNINSTALL.
4) Disconnect the USB cable and close all open windows.
5) Click on START, and CONTROL PANELS.
6) Double-click on ADD/REMOVE PROGRAMS. Highlight EPSON SCAN and click on
CHANGE/REMOVE.

7) Go to START, SEARCH, and ALL FILES AND FOLDERS. Select Advanced option
and ensure there is a checkmark next to SEARCH HIDDEN FILES and FOLDERS.
8)Search for files where all or part of the file named is OEM*.* and a word
or phrase in the file contains EPSON. Search location should be set to
C:\WINDOWS\INF or C:\WINNT\INF.
9) Delete all files that are found if this is your only Epson product. If
you have another Epson product, you will want to open each individual file
and determine which files pertain to your scanner, and then delete only
those.
10)Go to START, SEARCH, and ALL FILES AND FOLDERS. Search for files where
all or part of the file named twain.log . Search location should be set to
C:\. Please delete the twain.log file and repeat the process for
twain001.mtx, twunk001.mtx and twunk002.mtx. and epfb5 and escndv

Now we need to remove specific references to the product in the registry:

1. Click on START and then RUN.
2. In the Run window type in REGEDIT.
3. In the upper menu bar click on FILE, then EXPORT.
4. In the window that comes up, SAVE IN should be set to DESKTOP.
5. In the FILE NAME section at the bottom of the window type in REGBACKUP.
6. EXPORT RANGE should have a dot next to ALL.
7. Click on SAVE.
8. Look in the column on the left and Click on the "+" sign next to
HKEY_CURRENT_USER
9. Click on the "+" sign next to SOFTWARE
10. Click on the "+" sign next to Epson
11. Look for a folder name EPSON SCAN or epson twain . Right click on it
and Delete it (if you don't see it, then don't worry about it).
12. If you see a reference to your Epson product model, right click and
delete it.
13. Click on the "-" signs next to EPSON, SOFTWARE, HKEY_CURRENT_USER to
close up this branch.
14. Click on the "+" sign next to HKEY_LOCAL_MACHINE
15. Click on the "+" sign next to SOFTWARE
16. Click on the "+" sign next to Epson
17. Look for a folder name EPSON SCAN or epson twain , Right click on it
and Delete it (if you don't see it, then don't worry about it).
18. If you see a reference to your Epson product model, right click and
delete it.
19. Click on the "-" signs next to EPSON, SOFTWARE, HKEY_LOCAL_MACHINE to
close up this branch.

DOWNLOAD

Please follow the steps below to download and install your scanner in XP:
1. Go to the website http://support.epson.com
2. Under the SCANNERS heading select PERFECTION SERIES and then your
scanner model.
3. Under the Drivers & Downloads section select Windows. Download the most
current version of the Scanner Driver for your Windows operating system to
your DESKTOP.

Reinstall

1) Double Click on the Epson1****.exe file that you downloaded to your
DESKTOP.
2) Click OK, Unzip, and then OK again.
3) The installer will copy the files to the system. Click on FINISH when
prompted.
4) Connect the USB cable to a different usb port on the computer. Windows
will tell you new hardware is found and complete the install.
5) If a message appears indicating THE SCANNER HAS NOT PASSED WINDOWS LOGO
TESTING, click CONTINUE ANYWAY. Then click FINISH.
6) Your scanner is now ready to use. Add a reply

Posted on Jun 03, 2009

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1 Answer

Epson problem


Here is the download page

http://www.epson.co.uk/Store/Scanners/Epson-Perfection-4490-Photo/Drivers-Support?supportLandingPage=true

To scan to PC you need to use a prog with twain support the basic one in XP is paint.(start/all progs /accessories/paint/file/from scanner or camera) the scan appears huge but that's just the way paint does it save and open with another prog for printing (eg windows fax and picture viewer) and it wil be printed normal size.

When installing drivers do not connect scanner until told to do so by the install prog.

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Unable to open Epson Scan in 4490


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Escndv.exe has encountered a problem


the website below offers step by step instructions that will guide you to correct the problem.

http://www.tomshardware.com/forum/18636-3-escndv-encountered-problem-close

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I have escndv.exe error problem with 4490 scanner. I've reinstalled the drivers and it still comes up


Hi there,

The first thing to try is uninstall the Epson Scan. Via either the start
menu item if one exits or from the Control Panel Add/Remove Programs.

Reboot computer.

Install the latest driver from the epson web site -
 
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=50666&infoType=Overview

Latest is 2.68A for WindowsXP, etc.
You should go ahead and download a fresh copy from the web, your copy may be
corrupted.

After the install, reboot.

If that does not solve the problem.
You got to go deeper.

Remove the Epson scan. (again).

Backup your registry.
Edit the registry and remove all references to the Epson Scan.
Remove the folders and entries for Epson Scan in \Windows\Twain_32\

Reboot:
Install Epson scan.

Good Luck!!

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I know it will work with your Mac... I've got the same one and it's working. All the drivers as there as well.
k

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Escndv.exe problem connected with Epson scanner 4490 Photo


http://www.howtomendit.com/answers.php?id=64090

Go here: C:\Document
s and Settings\[username]\Application Data\EPSON\ESCNDV\ES0058

and delete any image files in that folder. The last folder might have a different number depending on your scanner. It should start working again.

If you can't see that folder - click on My Computer - in the menu click on Tools and select 'Folder options..." Click on tab 'View' and select 'Show hidden files and folders'

You should now be able to see 'Application Data' in Docs and Settings...

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Streaks of color when scanning film


you need to clean of reflection glasses of lens so if you are handy on it then take off fron scanning glass and take out glasses and clean the out with clean cloths.
and put them back.
note: if you are not aware of it please do not mess up with them because it will be more annoying.

good luck
please rate all answers.

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Scanner will not work!


One more try - this way
Remove all previous installations using the the Epson uninstall feature9Go to start/Programs/Epson side menu - uninstall.
Do this to all Epson modules.
No go to Start/Run in the filed type -REGEDIT
IN Edit[on the top bar] cclick on 'find.' in the field type EPSON
delete all that comes up.
Restart the machine.
Make sure you are offline.
Disable the Antivirus software.
Making sure the Software CD it spotless clean put in the drawer and follow the prompts.
Come back with with results - goood or bad

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