Question about Aqua Vac Tiger Shark

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Our AquaVac Tigershark is less than a year old. It only stays in the deep end and won't clean the walls this year. Any ideas on what's wrong with it?

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Posted on Jan 02, 2017

  • 77 Answers

SOURCE: Polaris hangs in the deep end

Check to see if one of the drive belts is broken. You'll need to pull the wheels and separate the housing to inspect. Also make sure that the thrust jet is centered and pointing towards 12:00. This unit should back up after 3 minutes and reposition itself.

Posted on Apr 22, 2009

  • 1 Answer

SOURCE: Kreepy cleans the deep end great. It cleans the

keeps getting stuck on the stairs and won't go in the deep end

Posted on Sep 05, 2010

  • 2 Answers

SOURCE: I just bought an aquavac pool cleaner. It was

Mine does exactly the same ,and everyone I speak to has problems with Tiger shark,And try to get it resolved,NO CHANCE.

Posted on Jan 14, 2011

  • 640 Answers

SOURCE: Polaris 380 stays in the deep end only. What's

Make sure that you have enough hose to reach the entire pool. This sounds simple, but this is a common problem with these pool cleaners. Make sure all three thrust jets of water are working on the bottom of the pool, also.

Posted on Feb 01, 2011

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1 Answer

Tigershark comes out of the water too far

You need to reduce the flow through the impeller - there should be a baffle (something in plastic, round, that will be installed at the top of the shark) in the box that it came in.

May 29, 2014 | AquaVac Tigershark Plus Robotic Automatic...

1 Answer

Keeps going back and forth in the same spot in the deep end. Up one wall down across up the other wall back down across..etc..

I don't think you will ever get a answer,I have been trying for months now to resolve this problem.
I have called Hayward direct in the USA and all they do is fob you off with some suppler of theirs down in the south of the UK.

Think they are only interested in selling there product with absolutely no after care.


Aug 28, 2010 | Aqua Vac Tiger Shark

1 Answer

Turns on but does not move.

Thank you for posting your question here on

Your problem could still be in the power supply, cable or motor unit. The motor unit is the most likely problem. For starters, try the tip I posted here on Fixya, found at:

If that is not enough, try our sites FAQ section on Dolphins at Select the FAQ button then from the drop-down select Dolphin. While your cleaner was made by Aquavac (Hayward) they work very much the same way.

It is not recommended you open the cord end that connects to the motor unit as you are breaking the seal for the submersible electronics. For information about sending your unit in for repair use the dolphin form link on the bottom of our site

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!


Aug 09, 2010 | AquaVac Tigershark Plus Robotic Automatic...

1 Answer

Won't turn on

check the inline fuse.

The Pool Tech

Aug 06, 2010 | AquaVac Tigershark Plus Robotic Automatic...

1 Answer

Won't go in shallow end to clean

If your floats have started to absorb water, the unit may become reluctant to climb the slope from the deep end to the shallow end, although it may still at least start to climb and clean the wall. There are 3 installed floats in the unit bottom plate: 1 "h" float and 2 pocket floats. Aqua Service Distributors in Sequin, TX had a good price on replacements. Good people, too. S. Christian

May 31, 2009 | Aquabot Turbo T2 In - Ground Pool Cleaner

1 Answer

Have power to the floating cord but tigershark will not run.

My tigershark would start working then stop 20 seconds to 20 minutes later. I found that the power switch was loosing good connection after self check cycle, I turned it on and off rapidly to hopefully clean the contact! I now disconnect and restart by pulling the power cord. I have run two cycles with no problem> I will replace the switch when I get a chance.

Good Luck

Apr 25, 2009 | Aqua Vac Tiger Shark

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