Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Ink cart error

I keep getting error remove and check cartridge on right. i just went to staples and bought a hp black ink cart #96. any suggestions, this has neber happended before

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Is there a metal wire (clip) hooked on black plastic in the ink carriage? If not, these are notorious for breaking the small plastic hook....when broken, the cartridge is not held in proper postion so printer won't recognize that the ink cartridge is installed......no replacement parts are available for this series of printers.

Posted on Jun 03, 2009

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I keep getting a cartridge error message. I have replace the ink cartridges but still have the error.


Are you using Dell Series 11 ink cartridges?

Open the printer with the power on and remove the Dell Series 11 black ink cartridge and make sure the tape is off the cartridge, then reseat the cartridge back in. Now do the same for the Dell Series 11 color cartridge. Now when you close the printer, it should print an alignment page. Any error messages?

Black = Black side(left side) Color = Color side(right side)

Photo = Black side(left side) Color = Color side(right side)

Dell Series 11 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 11 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It possible to get a Dell Series 11 Cartridge with a bad sensor. Take back to place of purchase for a replacement.


Rick

Jun 15, 2011 | Dell 948 All-In-One InkJet Printer

1 Answer

Printer keeps flashing print cartiagein right not supported..alos comes up on screen stating cartiage on right side is not intended for this printer. I have been using this cart. for awhile now it is the...


There is a problem with the computer sensor in the ink cartridge. That is what is causing this error that you are seeing. Is it a refilled cartridge or did you buy it new from the store? If you bought it new and it is doing this, then take it back to the store and tell them it is a defective cartridge and you want to exchange it for a new one. If it is a refilled cartridge and you bought it from an ink store, take it back to them and tell them that the sensor is failing. They will replace or repair the sensor and then the cartridge should work properly.

Hope this helps?

Nov 08, 2010 | HP PSC 2355 All-In-One InkJet Printer

3 Answers

How do i install a toner chip on my hp Cp2025


They're called "toner cartridges."

- See the instructions that came with your printer, but here are the basics

The HP Color LaserJet CP2550 has 4 toner cartridges, one black and three color. Only one cartridge can be changed at a time. They are on a rotating carousel. So you first press the Rotate Carousel button until the cartridge you want to change is selected, then turn off the printer, open the top, pull out the old cartridge, put in the new (being sure it's the correct color), then pull off the tab that keeps the toner from leaking.

HP's toner cart installation instructions are at
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00242813/c00242813.pdf

and the general manual is at
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00242826/c00242826.pdf

toner cart stuff starts on page 12.

- - - - - - - - - - - -

If your computer will not open these pages, you need the free Adobe Reader, get it from

http://get.adobe.com/reader/

(I suggest you click to uncheck the "Free McAfee Security Scan Plus.")

Nov 07, 2009 | HP Color LaserJet 2550n printer + HP Color...

1 Answer

I have an HP Deskjet 6540 which I have owned and had no problems with for 2 years. Yesterday I replaced the ink with new hp ink cartridges number 96 and 97. However, the printer is not working and the icon...


When the carriage is worn out it doesn't hold the ink up to the contacts inside. If you remove the ink and place a small piece of paper behind the connector inside it will move the contacts out to the cart. Also try a piece of tape on top center of cart to hold cartridge in to the contacts better.

Oct 29, 2009 | HP DeskJet 6540 InkJet Printer

2 Answers

Printer won't recognize ink cartridge


you can try by cleaning the copper contacts on the cart .. and if it works fine with the old cart i.e if it doesnt gives any error with the old ones then possibly the problem might be with the new cart..

Oct 23, 2009 | HP PSC 950 All-In-One InkJet Printer

1 Answer

Refillied black ink cart. causes error.


The ink cartridge is bad get a new one after a few times of refilling the ink cartridge they go bad. Hope this helps ya

Cheers
Johnthetr870

May 15, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

924 says that black ink cartridge not installed


Hmmm....that sounds to be an issue with the ink cartridges...

You might be using ink cartridges purchased other than Dell or Staples...since these are the two who sell Dell Ink.

If thats not true, then take out both the cartridges in the printer.

Lets isolate the issue

1. Try only Black cartridge on Color slot(right). If you get Install both ink cartridges error, then its an issue with the Black ink cartridges and if you get message that install Black ink cartridge then its an issue with the prrinter.

2. Now install only color cartridge on Black cartridges slot(left), If you get color cartridge missing then its an issue with the Black cartridges which you are using and if you get install both ink cartridges then its an issue with the black slot on printer.

3. If issue found to be with Black ink cartridge then wipe the Nozzles(bottom) of the ink cartridge with lint free cotton cloth from back to front 5-6 times.

4. Also try replacing the ink cartridges purchased only from Dell or from Staples. Purchased from somewhere else or refilled might not work.

5. If issue found to be with printer, then i would suggest you to purchase new printer then.

Hope this fix the issue

Aug 14, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Inputting new ink cartridges


Error 1102 means cart error. Try cleaning the copper contacts on the cart and the contacts in the printer also. If still fails, then put old carts and check if u still get same error. If u dont get the error then there is a problem with the cart itself. But if you have bought a refilled cart then the print heads on the carts are bad. Needs replacement.

Sep 19, 2007 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

HP L7780 always reports empty magenta cartridge


Hi, The issue can be resolved by just shaking the ink cartridge slightly by holding the nob closed so that the ink mixes and then insert the cartridge back in the printer this should fix the issue... You can also power cycle the unit by unplugging the power chord and replugging it back by keeping the printer turn on and make sure that the all the cartridges are out while powercycling the unit, This will fix the issue check ..

Sep 05, 2007 | HP Officejet Pro L7780 All-In-One InkJet...

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