Apex manual Will not play music CD's, but does play DVD's

Yes. It's possible. Refer its user manual for details. Electro help

hi,

Does it happen for all dvd disc or some particular dvd disc. If it is with some particular disc then clean the dvd and try them. If the problem exist for all the dvd then try to clean the lens by dvd lens cleaner and try to play. dvd lens cleaner will be available in dvd stores.

Thanks,

I can send you a manual if needed. [email protected]

it reads unknown disc with every dvd movie we try to play

The message indicates that the system failed to read the index portion of the disc. Try cleaning the lens using a cotton swab and alcohol. Try playing a music CD as well. If hte CD plays but the DVD continues to fail, you have a failing optics assembly that needs to be replaced. This is the most common symptom of failing optics. DVDs will fail while CDs will play.
Keep us posted.
Dan

Time for optical assembly work. Out of aloignment or dirty...accordianman

you can try this unplug the unit , you'll need alchohol, q-tips, screwdriver open it and look for all the flat cable connectors. be carefull and remove 1 side at the time ,and clean the contacts, put them back on , see if you can see the optic laser inside the mechanism it looks like a crystal eye, if you can reach it be gentle and clean the dust may it have. or buy at radio shack a cd cleaner. if after that your dvd don't work with dvds try a regular cd. if it plays music the laser its bad nothig else you can do. cheaper to buy a new one

factory setting is 3308. worked for me.

Try cleaning the lasers lens with an anti static cleaning wipe. I used " nice'n clean" that I had purchased from Walmart to clean my laptop screen. My dvd player started back playing after gently wiping the laser lens.