the player seems to need longer charging:
1. while player switched OFF: let it load on ac-adapter or USB-connection**** for about 1 hour, until the screen lights up.
2. still while player switched OFF: let it load another 2 to 3 hours
to get it fully charged.
**** notice: when using USB for charging:
1. Install the application software (from CD or Creative-download)
2. Preferred is a USB-connection at the backside of the computer
3. When more USB-connections are used, have the others disconnected: trying not to overload the USB-port power-consumption.
Support for Zen Vision M on the site of Creative:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=14331&prodName=ZEN+Vision%3aM
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