Question about RIM BlackBerry Pearl 8100

1 Answer

Blackberry desktop manager

I have installed the desktop manager, but as I try to click on an icon I get no response.

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  • sctneidich Jun 03, 2009

    Thank you for the quick response. I'll try it now.

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  • 223 Answers

Attach your phone via the usb cord and click on file then enable. It should then be connected and you should be able to double click on the icons.

Posted on Jun 03, 2009

  • Blackberry_U
    Blackberry_U Jun 03, 2009

    Attach your phone via the usb cord and click on file then enable. It should then be connected and you should be able to double click on the icons.

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3 Answers

Blackberry mobile has error102 on screen


Hello,



You need to reinstall your device OS to regain access to your device.


Check steps below for OS upgrade -




Before starting make sure that BlackBerry Desktop Software is installed on the computer.


Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.


Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:

  1. Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click Backup and Restore.
  4. Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
  5. Choose a location to save the backup file, then click Save.

To perform a clean install of the BlackBerry Device Software, perform the following steps:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click the Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and click OK.
  5. Click the check boxes next to the names of the applications you want to load, and then click Next.
  6. Click Advanced, and then click the check box beside Erase all currently installed applications.
  7. Click Next.
  8. Click the check box next to Do not automatically backup the application data during the loading process.
  9. Clear the box next to Backup and restore applications installed wirelessly.
  10. Click Next > Finish.
  11. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.
Regards

Jun 28, 2011 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

I put the battery in and the it loads goes and have a quarter left and then is goes white and says jvm error 545 and reset please help me now


Step #1

Before starting make sure that BlackBerry Desktop Software is installed on the computer.


Step#2

Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.


Step#3

Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:

  1. Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click Backup and Restore.
  4. Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
  5. Choose a location to save the backup file, then click Save.

Step#4

To perform a clean install of the BlackBerry Device Software, perform the following steps:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click the Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and click OK.
  5. Click the check boxes next to the names of the applications you want to load, and then click Next.
  6. Click Advanced, and then click the check box beside Erase all currently installed applications.
  7. Click Next.
  8. Click the check box next to Do not automatically backup the application data during the loading process.
  9. Clear the box next to Backup and restore applications installed wirelessly.
  10. Click Next > Finish.
  11. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager

May 03, 2011 | RIM BlackBerry Storm 9530 Smartphone

1 Answer

I have blackberry 8110 showing jum error 547


Hi, you need the desktop manager, and you need to download the current software version for that device, its going to wipe everything out on the device, but you will get the device to work. after you download the the software, you need to run it on your PC, and then use the APP loader on the desktop manager to install it to the device.

Step #1 Before starting make sure that BlackBerry Desktop Software is installed on the computer.
Step#2 Make sure that you have installed updated device software installed in your PC.
Step#3 Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps: Connect the BlackBerry device to the computer running BlackBerry Desktop Manager. Open BlackBerry Desktop Manager. Double-click Backup and Restore. Select Backup to perform a full backup or select Advanced to perform a backup of specific databases. Choose a location to save the backup file, then click Save.
Step#4 To perform a clean install of the BlackBerry Device Software, perform the following steps: Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager. Double-click the Application Loader icon. Click Next to start the installation process. Type your BlackBerry smartphone password, if prompted, and click OK. Click the check boxes next to the names of the applications you want to load, and then click Next. Click Advanced, and then click the check box beside Erase all currently installed applications. Click Next. Click the check box next to Do not automatically backup the application data during the loading process. Clear the box next to Backup and restore applications installed wirelessly. Click Next > Finish. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.

Feb 23, 2011 | RIM Blackberry 8310 8320 8330 Curve 8100...

3 Answers

I have JUM error 102 on my blackberry pearl phone and now it wont power up, is there a way to fix it without having to replace the whole phone?


Try to put a good battery,if it still not working flash it with desktop manager and a new blackberry firmware.

Mar 20, 2010 | RIM BlackBerry Pearl 8100

1 Answer

Jvm error 547


Here is the procedure to resolve:

Step #1
Before starting make sure that BlackBerry Desktop Software is installed on the computer.

Step#2
Make sure that you have installed updated device software installed in your PC.

Step#3
Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:
Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
Open BlackBerry Desktop Manager.
Double-click Backup and Restore.
Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
Choose a location to save the backup file, then click Save.
Step#4
To perform a clean install of the BlackBerry Device Software, perform the following steps:
Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
Double-click the Application Loader icon.
Click Next to start the installation process.
Type your BlackBerry smartphone password, if prompted, and click OK.
Click the check boxes next to the names of the applications you want to load, and then click Next.
Click Advanced, and then click the check box beside Erase all currently installed applications.
Click Next.
Click the check box next to Do not automatically backup the application data during the loading process.
Clear the box next to Backup and restore applications installed wirelessly.
Click Next > Finish.
When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.

Jan 18, 2010 | RIM BlackBerry Pearl 8100

1 Answer

Displaying on my 8310 error 545 incompatible or corrupt filesystem How can I fix it


Try this and please leave 4 thumbs up for me :)

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10406&sliceId=SAL_Public&dialogID=96226826&stateId=0%200%2096222866

Here is the procedure to resolve:

Step #1
Before starting make sure that BlackBerry Desktop Software is installed on the computer.

Step#2
Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.

Step#3

Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:

  1. Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click Backup and Restore.
  4. Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
  5. Choose a location to save the backup file, then click Save.
Step#4
To perform a clean install of the BlackBerry Device Software, perform the following steps:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click the Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and click OK.
  5. Click the check boxes next to the names of the applications you want to load, and then click Next.
  6. Click Advanced, and then click the check box beside Erase all currently installed applications.
  7. Click Next.
  8. Click the check box next to Do not automatically backup the application data during the loading process.
  9. Clear the box next to Backup and restore applications installed wirelessly.
  10. Click Next > Finish.
  11. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager

Nov 29, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

7280 507 error


Hi,

Cause 1 If this error occurs while using the application loader tool to install BlackBerry Device Software, existing applications on the BlackBerry smartphone are erased, and new applications are not loaded.
You need to complete the following steps:
  1. Verify that you have the BlackBerry Device Software installed on your computer. Before you use Application Loader to install software on your BlackBerry wireless device, verify that the necessary device software is installed on your personal computer.
    To verify what device software is installed on your computer
    1. In Desktop Manager, click Help>About Desktop Manager.
    2. Click the Device Software tab.
    The Device Software tab lists the device system software installed on your computer. If the tab is blank, then no device software exists.
  2. If your BlackBerry smartphone is connected to a laptop computer in a docking station, disconnect the laptop computer from the docking station and connect the BlackBerry smartphone directly to the laptop computer.
  3. If a third-party program, such as a virus scanner, is using the same communications port (COM port) as BlackBerry® Desktop Manager, close the third-party program to free the COM port for use.
  4. If you are using a USB adapter to connect your BlackBerry smartphone to a serial port on your computer, temporarily connect your BlackBerry smartphone to a computer with a USB port.
  5. Open BlackBerry Desktop Manager and double-click the Application Loader icon.
  6. Use the application loader tool to install the BlackBerry Device Software.
OR
Cause 2 It may occur when all data and applications are removed when an incorrect password is typed ten times into the BlackBerry smartphone.
You need to complete the following steps:
  1. Open BlackBerry Desktop Manager and double-click the Application Loader icon.
  2. Use the application loader tool to install the BlackBerry Device Software. Cause 3 It may occurs when the Power Management feature on the computer turns off the USB ports.
    You need to complete the following steps:
  1. On your computer, click Start > Settings > Control Panel.
  2. In the Control Panel, double-click the System icon. The System Properties window opens.
  3. Click the Hardware tab of the System Properties, and click Device Manager.
  4. In the Device Manager, double-click Universal Serial Bus Controllers.
  5. Right-click the first USB root hub, and click Properties.
  6. In the Properties window, click the Power Management tab.
  7. Clear the Allow the computer to turn off this device to save power check box.
  8. Repeat steps 5 to 7 for all other USB root hubs.
  9. Restart your computer.
Cause 4:
It may occurs when the BlackBerry smartphone is connected to a laptop computer using a docking station. You need to complete the following steps:
  1. Disconnect the docking station from the laptop computer and connect the BlackBerry smartphone directly to the laptop computer using a USB cable.
  2. Re-install the BlackBerry Device Software using the application loader tool.

Nov 08, 2009 | RIM BlackBerry 7290

1 Answer

Blackberry endless reboot


Try a firmware update on your blackberry. I do not know which country you are in which service provider you are with so please check carefully when going through step 2.

Check below steps for OS upgrade -

Step #1
Before starting make sure that BlackBerry Desktop Software is installed on the computer.

Step#2
Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.

Step#3

Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:
  1. Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click Backup and Restore.
  4. Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
  5. Choose a location to save the backup file, then click Save.
Step#4
To perform a clean install of the BlackBerry Device Software, perform the following steps:
  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click the Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and click OK.
  5. Click the check boxes next to the names of the applications you want to load, and then click Next.
  6. Click Advanced, and then click the check box beside Erase all currently installed applications.
  7. Click Next.
  8. Click the check box next to Do not automatically backup the application data during the loading process.
  9. Clear the box next to Backup and restore applications installed wirelessly.
  10. Click Next > Finish.
  11. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.

May 27, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My blackberry 8310 dispaly JVM error 545 and 547 then it power off and never power on again. i tried relaoding it using the software but the pc does not recognise that it is connected. why?


http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10406&sliceId=SAL_Public&dialogID=96226826&stateId=0%200%2096222866
 
Here is the procedure to resolve:
 
Step #1
Before starting make sure that BlackBerry Desktop Software is installed on the computer.
 
Step#2
Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.
 
Step#3

Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:
  1. Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click Backup and Restore.
  4. Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
  5. Choose a location to save the backup file, then click Save.
Step#4
To perform a clean install of the BlackBerry Device Software, perform the following steps:
  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click the Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and click OK.
  5. Click the check boxes next to the names of the applications you want to load, and then click Next.
  6. Click Advanced, and then click the check box beside Erase all currently installed applications.
  7. Click Next.
  8. Click the check box next to Do not automatically backup the application data during the loading process.
  9. Clear the box next to Backup and restore applications installed wirelessly.
  10. Click Next > Finish.
  11. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager

Mar 10, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

507 error resolution


The error message indicates that no applications are loaded on the BlackBerry smartphone.

The following are possible resolutions for this issue.
Cause 1
While using the application loader tool to install BlackBerry Device Software, existing applications on the BlackBerry smartphone are erased, and new applications are not loaded.

Complete the following steps:
  1. Verify that you have the BlackBerry Device Software installed on your computer. Before you use Application Loader to install software on your BlackBerry wireless device, verify that the necessary device software is installed on your personal computer.
    To verify what device software is installed on your computer
    1. In Desktop Manager, click Help>About Desktop Manager.
    2. Click the Device Software tab.
    The Device Software tab lists the device system software installed on your computer. If the tab is blank, then no device software exists.
  2. If your BlackBerry smartphone is connected to a laptop computer in a docking station, disconnect the laptop computer from the docking station and connect the BlackBerry smartphone directly to the laptop computer.
  3. If a third-party program, such as a virus scanner, is using the same communications port (COM port) as BlackBerry® Desktop Manager, close the third-party program to free the COM port for use.
  4. If you are using a USB adapter to connect your BlackBerry smartphone to a serial port on your computer, temporarily connect your BlackBerry smartphone to a computer with a USB port.
  5. Open BlackBerry Desktop Manager and double-click the Application Loader icon.
  6. Use the application loader tool to install the BlackBerry Device Software.
Cause 2
All data and applications are removed when an incorrect password is typed ten times into the BlackBerry smartphone.
Complete the following steps:
  1. Open BlackBerry Desktop Manager and double-click the Application Loader icon.
  2. Use the application loader tool to install the BlackBerry Device Software.
Even after performing these steps if you could find the same error, please let us know so that we can provide the further resolution.

Mar 07, 2009 | RIM BlackBerry 7290 Smartphone

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