Question about Epson Stylus Photo R300 InkJet Printer

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General error I have just inherited this printer and have just turned it on to find it says error, then general error and please see your printer manual to clear this error. My brother tells me that it needs a new cartridge, which I havent yet replaced, but would it not says ink needed if thats all it is. Also I have a disk to install it on to my computer, but my cmputer says t can do it automatically - I'm asuming I don't have to do anything other than connect it. Please can you help!

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The first thing to try is to put the CD into the computer and see if there is an auto wizard which will take you through the setup and connection process. Sometimes the setup will not want you to connect the printer before installing the specific software.
After you have comepletely setup the printer then the software maybe a bit more specific as to what your error is and it may just be that it needs the new cartridge.
Try the installation first and if you know that it will be needing the new cartridge then have it ready to replace. If after all that you still have a different error then we will go from there.

Posted on Oct 25, 2007


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Posted on Jan 02, 2017


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What does the problem when general error occur on screen and blinking both led resume and ink

Hello sir,
This error you are having it indicates that your printer's ink pads are at the end of their service life and you have to change your printer or replace them.But you can try this first.
Turn off the printer. Open the printer cover and remove any paper or other obstructions from the paper path. Then turn the printer back on. If the error does not clear, contact your dealer.
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The sgreen says general error, see your printer documentation for information about clearing the error.......of course I can't find the manual

Everything you need; manuals, drivers and interactive guide can be found here:

Below are two possible soultions for a General Error:

1. When a General error message appears in the display on your printer's control panel, the print head may not be able to move because of some obstruction. Follow these steps:

  1. Turn the printer off.
  2. Open the printer's cover.
  3. Gently remove any jammed paper or other obstructions from the paper path.
  4. Close the cover and turn the printer back on.
alert_note.gif Note: If you can't remove the paper or foreign object yourself, do not use force and do not disassemble the printer.

2. When a General error message appears in the display on your printer's control panel, the print head may not be able to move back and forth freely.

If your printer's ink cartridge cover is not completely closed, the print head may have trouble moving back and forth. Follow these steps:

Turn off the printer.
  1. Open the printer's cover.
  2. Press the ink cartridge cover to make sure it is completely closed.
  3. Close the cover and turn the printer back on.
Before considering other options you might to try unplugging the printer from the power supply; give it 5 - 10 minutes before plugging back in and restarting.

Hopefully this will help resolve the problem. :)

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Have you tried turning it off, then when powering up again hold down the red clear button until you hear the printer start it's warm up cycle. I hope this helps!

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Hi i have turned my printer on and on the control panel it says general error see your printers documentation on clearing the error but it dosent say how to clear a general error

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