Question about Xerox Phaser 8500/DN Printer

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Xerox Phaser 8560n 07,009,42:0 error.

After starting a Xerox Phaser 8560n printer it stops 16 percent and displays the code 07,009,42:0. It does this every time. I did see tiny pieces of ink on the drum. I used compressed air to clean it and checked for jams, there were none. What could be causing this error.

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  • 125 Answers

Hi oconde:
This is your problem.
7,009.42: The printhead is tilted back but not properly restrained in the park arms.

This will require a certified Xerox technician to repair.

Hope this helps

Posted on Jun 03, 2009

  • beachhousebl Jun 07, 2011

    Where does one find a technician who is prepared to have a look and not say it is a $3,000.00 repair job. Any ideas

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Hi,

Can you try this.
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Go to service mode.
Scroll down to the function menu
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Hit the back button to get back to the first menu then exit diagnostics,

Hope this helps.. Good Luck
Siju.D

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or
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